| Chapter 8 | Grievances, Appeals, and Ethics |
8.1 Student Grievances and Complaints
The University is committed to addressing grievances and complaints promptly, and to help resolve them in as reasonable a manner as possible. A provision has therefore been established for students to report any irregularities in their course of study through lodging a formal complaint with the University, after which an independent investigation into the matter concerned will take place. Students lodging complaints should identify themselves properly (i.e. no anonymous complaints) and follow the steps stipulated in the Procedures for Dealing with Student Complaints (Appendix 8-1). The Procedures serve as a guide for students in pursuit of complaints and a framework for the University to handle student complaints.
8.2 Appeals against Academic Results
Whilst ultimately there may be no appeal against an academic judgement, under certain circumstances students may still wish to appeal against their results, which are handled in the following manners.
8.2.1 Ug Students
Students who wish to appeal against their results in a particular course should first discuss the matter with the course teacher. Students still wishing to lodge an appeal afterwards should do so in writing to the Assessment Panel via the Chairman of the Department concerned within two weeks of the grade release date. No grade appeal will be entertained thereafter.
8.2.2 Pg Students
Students who wish to appeal against their results in a particular course should first discuss the matter with the course teacher. Students still wishing to lodge an appeal afterwards should do so in writing to the Assessment Panel of the Graduate Division concerned within two weeks of the grade release date. No grade appeal will be entertained thereafter.
8.3 Ethics
Ethics for members of the University are detailed in Staff and Student Handbooks and alike. Some useful documents include:
- Annual circular to all members of academic staff for preparation for the new academic year, including arrangements for class rescheduling (Appendix 8-2)
- Policies and Regulations on copyright in CUHK Library (Appendix 8-3)
- Policy on Research (Appendix 8-4)
- Policy on Intellectual Property (Appendix 8-5)
- Diversity and Inclusion Policy (Appendix 8-6)
- Policy Against Sexual Harassment (Appendix 8-7)