BEST with LESS
Hong Kong Tertiary Sustainable Packaging
(F&B Industry) Design Competition

BEST with LESS
香港大專飲食業可持續包裝設計比賽

主辦機構
Organiser
Hong Kong Maxim’s Group

顧問及研究機構
Consultant and Researcher
Centre for Social Innovation Studies, CUHK

18.10.2023
立法會通過
The Legislative Council passed

2023年產品環保責任(修訂)條例草案
the Product Eco-responsibility (Amendment) Bill 2023

轉變
Change

人文·藝術·設計可如何介入?

Let‘s Innovate

計劃源起
Project Background

BEST with LESS

在2023年末,香港的環保政策成為了大眾的焦點,皆因當時為兩項綠色政策即將落實——垃圾徵費和管制即棄塑膠的法例。面對這兩項政策,社會上展開了許多討論,包括勞工方面的問題、政策配套的不足,以及現實中相關設施的配套挑戰。這些問題並不能立即解決,而政策的落實也讓這些問題顯現出來。縱使垃圾徵費最後暫緩,亦為未來香港減廢道路上提供珍貴的討論資源。然而,在討論綠色政策時,我們需要超越實施或執行上的挑戰,還要思考如何做出真實的改變,以及如何讓這些改變順利發生。

在全球營商的大環境中,SDGs(可持續發展目標)和ESG(環境、社會及企業管治)的概念日益普及。公司和企業已經開始做出更多可持續發展的改變,並承擔對環境和社會的責任。但實際上,推行這些可持續發展舉措背後還有很多實際因素在拉扯,例如企業的盈利需求和成本考量。如何在這些考量中取得平衡?社會是否擁有足夠的技術、科技或材料來支持轉型?更重要是如何運用這些機會,催化不同持份者進入可持續發展的議程之內,提高香港綠色轉型的能力(Green Capacity Building)。

在香港政府落實「管制即棄塑膠餐具及產品」法例的背景下,社會創新研究中心有幸與美心集團合作,共同構思及策劃「Best with Less:香港大專飲食業可持續包裝設計比賽」,運用學生的創意為美心集團旗下餐廳設計可持續外賣容器,以此比賽為契機,連結學術界、生產商、餐廳、設計師、前線職工、環保團體等不同持份者,從多角度探討可持續發展。例如餐飲集團的經營考量,設計師如何思考綠色問題,生產一次性餐具的工廠如何看待全球和本地的綠色轉型,學生結合環保意識與人文藝術的設計實踐,環保團體則為參與者提供關於減塑與環保的理論視角及全球視野,從經濟、社會、文化等不同的角度切入本港減廢及減塑議題,探索如何讓推進全民的綠色轉型。不僅是政策上的改變,而是讓市民能夠參與和介入到日常生活之中。

At the end of 2023, environmental policies in Hong Kong became the focus of public attention due to the impending implementation of two major green initiatives: the waste charging scheme and the regulation of disposable plastics. These policies sparked extensive discussions in society, including concerns about labor issues, insufficient policy support, and practical challenges related to existing infrastructure. While these problems cannot be resolved immediately, the implementation of these policies has brought them to light. Although the waste charging scheme was eventually postponed, it provided valuable insights for future discussions on Hong Kong’s waste reduction efforts. However, when discussing green policies, we need to look beyond implementation challenges and consider how to make genuine changes and how to ensure these changes happen smoothly.

In the global business landscape, concepts such as SDGs (Sustainable Development Goals) and ESG (Environmental, Social, and Governance) have become increasingly prevalent. Companies and businesses are starting to make more sustainable changes and take responsibility for the environment and society. In practice, however, there are many competing factors behind these sustainable development initiatives, such as profitability and cost considerations. How can we strike a balance between these factors? Does society have the necessary technology, expertise, or materials to support this transition? More importantly, how can we use these opportunities to engage different stakeholders in the sustainable development agenda and enhance Hong Kong’s capacity for green transformation (Green Capacity Building).

Against the backdrop of the Hong Kong government implementing the “Regulation on Disposable Plastic Tableware and Products,” CSIS was fortunate to collaborate with Maxim’s Group to co-design and plan the “Best with Less: Hong Kong Tertiary Sustainable Packaging Design Competition.” This competition harnesses students’ creativity to design sustainable takeaway containers for Maxim’s Group’s restaurants. It serves as a platform to connect different stakeholders, including academia, manufacturers, restaurants, designers, and frontline workers, to explore sustainable development from multiple perspectives. This includes examining the business considerations of food and beverage groups, how designers approach green issues, and how factories that produce disposable tableware perceive both global and local green transitions. By addressing waste and plastic reduction from economic, social, and cultural angles, the project aims to advance a comprehensive green transition across society—not just through policy changes but by enabling citizens to actively participate and integrate these changes into their daily lives.

比賽宣傳影片
PV for the competition

計劃里程
Project Schedule

BEST with LESS
Hong Kong Tertiary Sustainable Packaging
(F&B Industry) Design Competition

NOV
2023

社會創新研究中心從2021年開始關注本港環保、減塑議題,希望以人文角度思考並切入本港減塑議程。在2023年舉辦的「無塑香港:買餸也減塑」項目,讓我們觸及美心集團,就香港即將推行的管制即棄塑膠法例,構思合作機會。社會創新研究中心設計並提出了本次可持續包裝設計比賽的計劃的框架。

Since 2021, CSIS has focused on environmental protection and plastic reduction in Hong Kong, bringing an arts and humanity perspective into policy and social change. In 2023, we launched the ‘Plastic-Free Hong Kong: Reducing Plastic in Grocery Shopping’ project, which led to a collaboration with Maxim’s Group. Together, we explored partnership opportunities in response to Hong Kong’s regulations on disposable plastics. CSIS formulated and presented the blueprint for this inter-university eco-design competition.

APR & JUN
2024

經美心集團的安排,社會創新研究中心分別到訪兩家製作 紙餐具及甘蔗渣(bagasse)餐具的工廠進行考察,了解相關行業的發展、生產流程、物料與技術的限制,以及在香港推行新政策下業界所面對的情況,與業界交流。

Upon Maxim’s Group’s invitation, CSIS visited two factories specializing in the production of paper and bagasse tableware. These visits helped the CSIS team gain insights into industry developments, production processes, material and technical constraints, and the challenges posed by new single-use plastic regulation policies in Hong Kong. Additionally, CSIS engaged in discussions with industry representatives.

JUN
2024

比賽截止報名,及後開始為期兩天的培訓工作坊,社會創新研究中心邀請低碳想創坊為講者,在設計及美學、物料以及商業與成本的考慮以外,為參加者及美心集團員工介紹全球氣候、減塑問題、論述及環球政策方向,將設計比賽視角連結至社會問題的大圖像。社會創新研究中心並設計了半日的田野考察,到訪美心MX門市,讓參加者們與市民及美心MX前線職工進行環境溝通,觀察運作情況,了解不同持份者對現有外賣餐具、餐盒的看法。

During the two-day training workshop of the competition process, CSIS organized a representative from the NGO CarbonCare InnoLab to present a lecture on the relationship among plastic reduction, climate change, and global policy directions. Furthermore, CSIS organized a half-day field trip to Maxim’s MX stores, enabling student participants to engage in environmental dialogues with the public and frontline staff. Students not only learned design, aesthetics, materials, and business factors, but they also observed restaurant operations, gaining insights into various stakeholders’ perspectives on the current takeaway tableware and containers.

JUN to SEP
2024

同學完成訓練工作坊後,每組在專業設計師的輔導下,開始設計創新可持續包裝方案。進入決賽的隊伍獲餐具工廠協助,生產設計的原型 (Prototype),並於沙田新城市廣場展覽展示。公眾及專業評審將共同評選比賽優勝者,而勝出隊伍的設計將會獲進一步研究及改進,以取代現有包裝為目標。

After completing the training workshop, each group, under the guidance of professional designers, began their design process. Shortlisted teams received assistance from tableware factories to produce prototypes of their designs, which exhibited at New Town Plaza. Both the public and professional judges would join forces to select the winners. The winning team’s design will undergo further adjust and improvement with the goal of replacing existing packaging.

SEP to the end of
2024

參賽作品將會在大專院校巡迴展出,推廣創意設計和可持續發展的可能性。

The prototype exhibit will be showcased in roving exhibitions to promote creative design and sustainable development across universities in Hong Kong.

EXPECT
2025

預計在2025年,獲選的設計作品將正式於餐廳中使用。我們將收集減塑成效數據,並徵集前線員工的反饋,以及消費者的體驗。

In 2025, the selected design pieces are expected to be officially used in the Maxim’s MX. We will gather data on the effectiveness of plastic reduction, solicit feedback from frontline staff, and collect consumer experiences.

訓練工作坊
Training Workshops

BEST with LESS
Hong Kong Tertiary Sustainable Packaging
(F&B Industry) Design Competition

我們採訪了為這次比賽提供培訓的設計大師、企業品牌管理專家、供應商,以及物料專家,探討設計師、企業及供應商在推動環保中的角色與責任。他們一致認為,減少塑膠使用與推動環保需要依靠教育、大眾的理解與支持,不能僅依賴供應商或餐飲業單方面的改變。設計師通過創意可以引起社會對塑膠廢料問題的關注,並推動更廣泛的環保意識。

這次比賽由社會創新研究中心與美心集團合作,一方面促進了公眾教育,另一方面也讓更多年輕人有機會參與環保設計。學生通過設計創意,連結企業與消費者,成為社會變革的推動者,從而獲得更廣泛的支持,實現的社會效益遠超單靠政策變革。此外,比賽為業界提供了與消費者直接互動的機會,消除了對環保包裝設計過於脫離現實的擔憂,同時為企業帶來了品牌形象和經濟效益的提升。

這次比賽還為學生提供了寶貴的設計培訓與實踐機會,讓供應商能夠嘗試生產更具創意的環保設計產品,為供應鏈帶來更多元化的環保包裝選擇,從而促使更多品牌加入環保包裝的行列。通過多方持份者的合作,實現了社會、環保、業界與學界的多贏效益。

CSIS interviewed designers, branding experts, suppliers, and material specialists who provided training for the “BEST with LESS” participants. We discussed their roles and responsibilities in promoting environmental protection. All unanimously agreed that reducing plastic use require education, public understanding, and support from various stakeholders. Designers’ creativity can draw society’s attention to the issue of plastic waste and promote broader environmental awareness.

This inter-university competition, co-organized by the CSIS and Maxim’s Group, has provided opportunities for young people to participate in environmental design training. The shortlisted designs would motivate companies, food packaging suppliers, and the general public to experiment with eco-friendly designs. The competition connects arts and design research with food and beverage industrial practices, corporate concerns, government policy, and consumers’ environmental awareness.

工作坊講者
Guest speakers for the workshops

工作坊花絮
Highlights of the Workshop

講者對BEST with Less的看法

郭曉忠先生
Mr. Kwok Hiu Chung
CarbonCare InnoLab|低碳想創坊


//這次活動帶來了不同界別之間更多的協作。以往我們做倡議時,對象可能會偏向政府的政策或部門,與商界的互動比較少。然而,這次有商界的推動,讓一個已經通過的減廢、減塑條例在落地執行時能夠做得更好。這對我來說是一個特別的經歷,因為我能看到來自不同領域的合作。不僅能夠與商界連繫,還能與學術界和NGO共同就政策提出創新的意念,這是一個新鮮的嘗試,絕對是一個正面的改變。這個計劃確實讓我們能連繫到很多不同的界別,例如我們平時較少接觸的飲食業界或設計界的人士。//

梁穎思小姐
Ms. Grace Liang
Sabert (Zhongshan) Limited|沙伯特(中山)有限公司


//關於減塑和環保,第一我們是供應商,需要品牌方由美心去做,其實最重要是普羅大眾,是教育,但我們供應商只能和品牌合作去做,所以(推動環保)需要三方面一起做的,所以我覺得這次比賽很有益,有社會效應,讓大家都覺得走塑是重要的,這是很好的,我很欣賞。另外這個比賽,設計出來的作品,我們能避開了天馬行空,因為(獲獎的作品)會得到了大家的認可。而作為供應商我們的責任就是令設計能變成真。我們很希望這次社會效應能推動普羅大眾,我們供應商不能影響品牌,是你們來影響品牌,你們推動得了品牌,這樣才是結合三方面的力量去推動環保。//

計逢時先生
Mr. Eric Kai
GALAXY PAPER INNOVATION LIMITED|百利包裝容器有限公司


//幾年前我已經和美心做了很多不同的製品,他們當時已經和我說要多走可持續發展的方向。這次你們(中大社會創新研究中心CSIS)推動這個project,其實是幫了我們供應商,幫了美心,讓我們可以向前走一大步。現在政府突然說要走塑,但究竟走塑的程度如何,我們作為供應商是需要投資資金的,如果政府突然走回頭路不走塑了,我們就浪費金錢。(現在這個項目)原來這麼多年青人參加,大學也一起合作,那麼社會至少就少了一班人反對。環保應該是要做的,我看到大學和大學生這樣參與是開心的。你問這樣走下去,一定是靠現在大家(不同持分者)支持,大學和大學生生想一些新的設計出來,而我們供應商能夠推動到,我們會想辦法幫你們守好生產,我很期待看到你們的產品。站在我們供應商和美心的角度,希望做了一些東西出來,普羅大眾接受,你們都是用家。⋯⋯一定要在教育上去做更多,讓大家知道我們都是為了環保去做,而不是政府逼你去做,這是每個人的責任。//

曾慧敏小姐
Ms. Man Tsang
Materials Research Centre (MRC), PolyU


//這次項目找我們合作是一個很大的第一步。因為現在政府突然說不使用塑膠,普通人可能未必能夠接受,所以我們才需要更多的教育。普羅大眾可能有個很大的誤解,好像突然之間就要走塑,沒有中間的轉換,會讓人有點反感。在學校的立場,我覺得是要慢慢教育的。關於學生,大家要有心理準備,可能他們會設計一些千奇百怪的東西出來,但真的要體諒他們還是學生,供應商們需要耐心去幫助學生。我跟學生的設計跟了三年,跟他們合作不容易,他們的想法固然是很好的,但要落地時則需要很大耐心跟他們溝通,而當中設計者會有自己的執著,但製造商也有他們的限制,尤其食品包裝的限制更大。所以這次project能夠安排這些培訓工作坊對學生來說是很好的。//

黃炳培先生(又一山人)
Mr. Stanley Wong


//設計師在社會減塑/走塑方面的角色是什麼呢?我們幾人都不是科學家,在物料上很難給出一個實在的答案,但我想我們可以從social value方向帶動群眾投入,去和群眾互動來達到一些目標,這是很重要的。Social value上,每個party都有角色和責任,這是我最關心的。而designer的角色就是推動事情的前進。我以前做很多branding的工作都很強調social good。譬如環保議題⋯普通大眾的市民或政策者都未必有一個宏觀的圖像⋯⋯這涉及城市的價值觀。//

何啟亨先生
Mr. Henry Ho


//所以教育方面很重要,但不是一朝一夕可以做到,而designer在當中可以make a noise,用創意將一些廢物變成受關注的物品,也是一種社會的教育。

所以這個比賽project、campaign,由美心作為龍頭大公司帶動,設計師/設計學生就可以有平台去contribute。這個action很重要,可以凝聚各方力量。是good business,迴響是很有力量的。//

袁文俊博士
Dr. Royce Yuen


//十幾年前環保廣告是講fashion,講cool,要潛移默化讓人知道環保原來是一個潮流,再慢慢地那個潮流就不再是人做我做,而是變成一種價值,所以是on-going的movement,不單止是education,更是一個movement。現在就是一個好的時機,有政策,然後有商業機構配合,最後其實要哪些用家、消費者認同和配合,才能成事。

這次比賽讓學生可以作為一個change agent,去相信以設計推動環保這件事情。這個project推動到三個層面,第一是知名度,讓大家對(走塑和環保議題)認知度更多,第二是產生共鳴感,覺得自己應該做(走塑/環保),然後就到第三有了參與感,這樣就形成一個持續性。//

訪談
Interviews

田野考察
Field Studies@Maxim MX

BEST with LESS
Hong Kong Tertiary Sustainable Packaging
(F&B Industry) Design Competition

「BEST with LESS 香港大專飲食業可持續包裝設計比賽」的其中一個培訓內容是由CSIS帶領參賽同學到餐廳進行實地考察和訪問,同時填寫由CSIS設計的工作紙。希望通過接觸最前線的員工和顧客,參賽同學能夠加深對餐飲業外賣流程的認識,並對即棄現象進行反思。

同學們在出餐處觀察外賣容器的包裝和使用情況,並訪問前線工作人員,了解哪種設計能方便員工進行包裝。設計的問卷不僅把她們視為員工,還請受訪者以消費者身份回答一些問題,例如對可重用餐盒的接受程度。有時候會發現一些有趣的回答:例如,當工作人員作為員工時,會擔心在繁忙時間顧客自備餐盒或餐廳使用可重用餐盒會影響出餐效率和衛生問題;但當作為消費者時,卻支持自備餐盒的做法。

我們也鼓勵同學訪問現場顧客,了解他們對重用餐盒的考慮因素和本身的環保意識。我們希望同學們能對即棄現象進行深入反思。儘管這次設計比賽的成品相比塑膠材料更環保,但仍然是一次性使用的用品,不論前期製作還是後期處理,必然會對環境和能源造成壓力。面對環境和各種持份者的習慣與意見,如何找到平衡,甚至如何以嶄新的設計視角突破「環保 vs 持份者」的張力,值得大家深思。

我們認為,優秀的設計者應具備對社會問題的深刻洞察力和反思能力,並勇於以自己的設計語言和理念連結不同持份者,引領社會的改革潮流。此次參賽的同學來自不同專業領域,雖然未必擁有豐富的專業設計經驗,但因為年輕,沒有「成熟者」的設計包袱和世故。我們希望通過這次實地調查的機會,同學們能夠深入地「think inside the box」,同時也能夠「think outside the box」!

CSIS led students to conduct on-site inspections and interviews at Maxim’s fast-food branches to engage with frontline staff and customers. Students observed the packaging and usage of takeout containers at the food pick-up area and interviewed frontline workers. The process aimed to deepen their understanding of the takeout processes and single-use practices in the food service industry.

Students gathered interesting responses through the questionnaire. For instance, some employees expressed concerns about the efficiency of service and hygiene issues when customers brought their own reusable containers during busy hours. At the same time, many also supported the practice of bringing reusable containers.

We encouraged students to interview on-site customers to consider factors influencing consumers’ considerations of reusable containers and their environmental awareness. We wanted students to know that although no plastic materials would be used in this design competition, the new materials are still disposable, inevitably stressing the environment and energy uses in both production or disposal/recycling stages. Students’ job is to think about how to strike a balance between plastic reduction and various stakeholders’ interests from a design perspective.

由社會創新研究中心設計的
田野考察工作紙

同學們與前線員工及顧客的互動
Interaction between students, frontline staff and customers

參賽者即場觀察及思考
On-site Observations and Reflections from the participants

我發現香港人不參與環保的主要原因是因為他們覺得沒有時間去做。他們覺得環保很麻煩,比如需要自己帶容器、清洗,以及特意去回收。如果需要支付押金來租用餐具,再特意拿回去,他們覺得根本沒有時間去做這些事情。


I found that the main reason Hong Kong people do not participate in environmental protection is that they feel they don’t have the time. They think it’s too inconvenient, like having to bring their own containers, clean them, and go out of their way to recycle. If they need to pay a deposit to rent tableware and then return it afterward, they feel they simply don’t have the time for such tasks.

在訪問時,我發現很多人不願意支付押金去借用餐盒。他們更傾向於像以前那樣,使用外賣的塑膠盒或紙盒,用完就算了。有些人會重複使用,但紙製的那些通常都是一次性的。


During interviews, I found that many people are unwilling to pay a deposit to borrow reusable meal boxes. They prefer to stick with the old habit of using plastic or paper takeaway boxes and discarding them after use. Some people do reuse them, but the paper ones are generally single-use.

我學到了很多關於包裝的細節,例如包裝上的一些骨位和圈圈,這些細節之前我從未留意過。今天自己看了之後,聽他們解釋了才知道原來這些細節是這麼重要。


I have learned a lot about the details of packaging, such as the ridges and rings on it—details I had never noticed before. After seeing them today and hearing their explanations, I realized how important these elements are.

我有點驚訝他們包餐的程序沒有變化,但這也可以理解。因為他們只是更換了餐具,並沒有更換外賣盒。我認為在更換外賣盒時,設計過程需要考慮更多因素。例如,如何使包裝更方便,如何處理不同的操作和擺放問題等。這些考慮因素在設計過程中是必須考量的。


I was a bit surprised that their meal packaging process hasn’t changed, but it’s understandable since they only replaced the utensils, not the takeaway boxes. I believe that when changing the takeaway boxes, the design process needs to take more factors into account. For example, how to make the packaging more convenient, how to handle different operational and placement issues, etc. These considerations are essential in the design process.

工作坊對參賽學生的影響
Impact of the workshop to the students

在六月份的培訓工作坊和實地考察完成後,我們向參與的學生發放了問卷,以評估這些活動的成效。回收的問卷來自五所不同的大專院校的學生,其中約一半主修設計專業,且年級分佈較平均,涵蓋從一年級到四年級。

透過培訓工作坊和實地考察,學生們的環保意識以及相關的設計知識和技能都有所提升。同時,他們對實際營運中面臨的挑戰,以及如何與前線員工和消費者進行有效溝通,也有了更多的了解。

After conducting the training workshops and field visits in June, we distributed questionnaires to participating students to assess the effectiveness of these activities. The returned questionnaires came from students across five different tertiary institutions, with about half majoring in design. The distribution of grade across year levels was fairly balanced, ranging from year one to four.

Following the workshops and field visits, students showed an improvement in their environmental awareness, as well as their related design knowledge and skills. They also gained a better understanding of the practical challenges of operations and how to effectively communicate with frontline staff and consumers.

項目 參加工作坊前 參加工作坊後 學生比例
對全球及本地塑膠與環境污染、企業ESG議題的了解 幾乎不了解 有點了解 44%
有點了解 有不少了解 44%
有不少了解 十分了解 11%
您認為好的設計能為減塑、減排出力 沒有想法 認同 33%
認同 十分認同 66%
您認為好的設計能改變消費者的環保習慣與意識 沒有想法 認同 44%
認同 十分認同 55%
對餐廳日常營運所面對的減塑困難的了解 幾乎不了解 有點了解 33%
有點了解 有不少了解 44%
有不少了解 十分了解 22%
對環保物料及其功能性的了解 幾乎不了解 有點了解 11%
幾乎不了解 有不少了解 11%
幾乎不了解 十分了解 11%
有點了解 有不少了解 33%
有點了解 十分了解 11%
有不少了解 十分了解 22%
對設計外賣包裝實際問題的了解 完全不了解 有點了解 11%
幾乎不了解 有點了解 11%
幾乎不了解 有不少了解 22%
有點了解 有不少了解 33%
有不少了解 十分了解 22%
對「減少使用」及「循環經濟9R概念」的了解 幾乎不了解 有點了解 22%
幾乎不了解 有不少了解 22%
有點了解 有不少了解 44%
有不少了解 十分了解 11%
對與前線員工和消費者溝通技巧的了解 幾乎不了解 有點了解 33%
幾乎不了解 有不少了解 11%
有點了解 有不少了解 33%
有不少了解 十分了解 22%

感想節錄
Excerpt of Reflections

我們都有留意到年紀比較大的阿姨認為自帶餐盒會增加門店工作人員的工作量,因此選擇使用店內一次性打包盒。這種想法令我印象深刻。如果門店多做一步,主動宣傳和倡議公眾自帶打包盒,令市民知道商家支持顧客帶自帶盒的行為,都有助於從源頭上減少一次性物品的使用。在環保競賽之後,美心推行環保餐盒之餘,或許都可以同時推行這項措施。

IVY

We noticed that some customers believe bringing their own containers might increase the workload of the store staff. This comment made me feel that if the stores could actively encourage customers to bring their own containers, making it clear that this is a good practice, it could significantly help reduce the use of disposable items at the source. On top of adopting eco-friendly materials in takeout containers, Maxim’s could potentially introduce this measure as well.

IVY, Intern at CSIS

在觀察V Walk 美心MX分店的過程中,我了解到餐廳在推廣重用的困難,以及影響消費者意欲的因素。餐廳與顧客並不排斥重用餐具,惟衛生、成本及便利性是重要考慮因素。餐廳的處境是員工因衛生問題,不能同時接觸錢銀與餐具,因此無法實行重用餐具按金制;沒有按金,餐具遺失的成本便會大大提高;加上員工包裝外賣食物時,重用餐具的效率會更低。而顧客方面,清洗與歸還問題是他們使用重用餐具的困難之二,亦並非人人可以接受購買時付出更多金錢使用重用餐具。種種考慮可以歸納為歸還成本與便利性,歸根究底,是因為香港缺乏重用文化,人人都不願意麻煩少少。

Shelly

The most interesting part of all field surveys is when default assumptions are challenged. For example, while we assume that implementing a deposit system for reusable wares is straightforward, the reality could be complicated. sume that implementing a deposit system for reusable wares is straightforward, the reality could be complicated.

We interviewed two elderly customers who did not support the deposit system: “We only take out once a month at most, why make it so troublesome?” Besides dining habits, the distance to the restaurant and the need for cleaning are reasons why diners have doubts about the deposit system for disposable tableware. The amount of the deposit also needs to be considered. One student summarized the findings by saying, “If the restaurant takes care of the cleaning, diners are okay with it. They will consider it (around 10 to 20 HKD) as long as the deposit is not too expensive.”

Shelly, Intern at CSIS

在餐廳進行訪問時美心店員也曾提到,還有很多的顧客對於環保的意識並不足夠,對於外賣餐具、膠袋加一蚊的規定時有不理解或不滿,而在社會意識的普及上,或許學校的教育能起到更關鍵的作用。

同時還有一個對我而言很有啟發性的看法,就是在環保方面,獎賞或許比懲罰更有用。比如「綠在區區」之所以受到歡迎,很大程度上是和「回收-兌獎」的過程有關。從這方面看,提高社會大眾的環保意識或許也可以依靠將減少碳排放與獲得更多便利、好處相關聯達成。

Jane

Some restaurant staff mentioned that many customers still lack sufficient environmental awareness. Some do not understand or are dissatisfied with the additional charge of one dollar for takeout containers and plastic bags. In terms of raising social awareness, education could play a more crucial role.

I think that rewards may be more effective than penalties in promoting environmental protection. For example, the popularity of the ‘GREEN$’ program is largely due to the ‘recycle and redeem’ process. Increasing public awareness of environmental protection and carbon reduction might also be achieved by providing incentive programs to citizens.

Jane, Intern at CSIS

在觀察V Walk 美心MX分店的過程中,我了解到餐廳在推廣重用的困難,以及影響消費者意欲的因素。餐廳與顧客並不排斥重用餐具,惟衛生、成本及便利性是重要考慮因素。餐廳的處境是員工因衛生問題,不能同時接觸錢銀與餐具,因此無法實行重用餐具按金制;沒有按金,餐具遺失的成本便會大大提高;加上員工包裝外賣食物時,重用餐具的效率會更低。而顧客方面,清洗與歸還問題是他們使用重用餐具的困難之二,亦並非人人可以接受購買時付出更多金錢使用重用餐具。種種考慮可以歸納為歸還成本與便利性,歸根究底,是因為香港缺乏重用文化,人人都不願意麻煩少少。

Nicole

While observing the Maxim’s MX branch at V Walk, I learned about the challenges restaurants and customers faced in switching to reusable containers. In fact, both sides are not opposed to reusable containers, but hygiene, cost, and convenience are significant considerations.

Restaurants face a situation where employees often have to handle money and containers at the same time, raising concerns about hygiene. Also, without a deposit system, the cost of lost containers would increase. Using reusable containers could potentially lower the workers’ efficiency of food packaging.

Not every customer is willing to pay extra for using reusable containers at the time of purchase, making the deposit system hard to work. Ultimately, it is related to a lack of awareness of the circular economy as people have been too used to the convenience of plastic.

Nicole, Intern at CSIS

最深刻印象系同美心快餐經理傾偈,佢分享話呢一間分店(土瓜灣)好多老人家會自己帶餐盒過嚟買外賣,這些客人甚至會同分店員工講外賣餐具好浪費,唔想嘥嘢。

其實香港,尤其係上一輩,有唔少節約的習慣,企業在減塑減廢的行動上可以重拾舊香港精神,在個別住宅爲主的社區分店推出更多可重用餐具的計劃,令市民大眾有新的節約習慣,就算在減塑的未來也將一次性物料的浪費減到最少。

嘉明

I was really moved by chatting with the manager of Maxim’s Fast Food branch at To Kwa Wan. She shared that many elderly customers often bring their own containers when buying takeout. These customers also talked to staff about how disposable containers are wasteful and expressed their desire not to waste. I have found that there are many habits of conservation, especially among the older generation in Hong Kong. Companies can revive this spirit of Hong Kong in their efforts to reduce plastic and waste by encouraging plans for reusable containers in branches primarily serving residents. This will reinvigorate older habits of conservation in the general public, minimizing waste at the source.

Wu Ka Ming
Director of the Centre for Social Innovation Studies, Hong Kong Institute of Asia-Pacific Studies

附錄|Appendix

Types of disposable plastic tableware
一次性塑膠餐具類型
Phase 1
第一階段
Phase 2
第二階段
EPS tableware, straws, stirrers, cutlery (forks, knives, spoons),
plates
EPS 餐具、吸管、攪拌棒、餐具(叉子、刀子、湯匙)、
餐盤
Prohibits the sale to end-customers
禁止銷售給終端客戶
Prohibits the provision at catering premises to customers for dine-in and takeaway services
禁止在餐飲場所提供給顧客內用和外賣服務
Cups
杯子
Prohibits the provision at catering premises to customers for dine-in services
禁止在餐飲場所提供給顧客內用服務
Prohibits the sale to end-customers;

Prohibits the provision at catering premises to customers for dine-in and takeaway services
禁止銷售給終端客戶;

禁止在餐飲場所提供給顧客內用和外賣服務
Cup lids
杯蓋
Food containers
食品容器
Food container covers
食品容器蓋

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