eLearning Support for Teachers
New updates on eLearning support
- 27 Aug 2021
Training session for new instructors on using Moodle, VeriGuide, Zoom, Panopto, SIS OSST and IT facilities.(new)
Video
- 26 Aug 2021
Part-time instructors could connect to the 'CUguest' Wi-Fi in our learning centres. Please collect the CUguest Wi-Fi password slip from enrolment counter, and then follow the steps on the following user guide.(new)
User Manual - 8 Jul 2021
Added User Manual for Using ceiling camera to share image of physical objects (e.g. contents on Classroom Whiteboard) to Zoom Audiences (currently available in EOC 308A & OC 1301).(new)
User Manual
Sample video - using the ceiling camear as 'webcam' source in a Zoom Meeting.
- 24 Feb 2021
Added User Manual for Digital Stylus & Demonstration Videos on Zoom Annotation and Virtual Whiteboard.
User Manual (P16 - 21), Demonstration Video
- Key function : course material, assignment, quiz, discussion forum
- HD/DFS:
CUSCS Moodle for HD/DFS
Moodle User Guide and Demo Video
- PCE (Part-time Programme and Short Course):
CUSCS Moodle for PCE (Part-time Programme and Short Course)
Moodle User Guide and Demo Video - Zoom User Guide for Hosting a Meeting Room (updated: 27 Jan 2021)
- Zoom User Guide for Joining a Meeting Room
- Guideline and suggested actions in using Zoom securely
- Advanced Features in Zoom Meeting (updated: 25 Feb 2021)
- Using the ceiling camera (updated: 8 Jul 2021)
- FAQs about security and privacy of using Zoom for online teaching. (for participants/students) / 常見問題 – 有關使用Zoom 網上授課的保安及私隱 (供參與者/學生用)
- Demo Video from CUHK
- Panopto User Guide for Full-time Programmes (HD/DFS)
- Panopto User Guide for PCE (Part-time Programme and Short Course)
- Demo Video from Panopto
- Class announcement with email notifications to students in Moodle
- Discussion forum in Moodle
- Instant chat in Moodle
- 27 Aug 2021
Training session for new instructors on using Moodle, VeriGuide, Zoom, Panopto, SIS OSST and IT facilities.
Video - 19 Jan 2021
Training session for new instructors on using Moodle, VeriGuide, Zoom, Panopto, SIS OSST and IT facilities.
Video - 20 Oct 2020
Briefing session on Moodle App and Moodle Upgrade with New Features.
Video
User Guide on Moodle App for Mobile Devices (for HD DFS / PCE Teachers)
Updates about Moodle 3.9 New Features
New features of Moodle 3.9 from official Moodle site - Moodle and VeriGuide:
Please send email to moodle-admin@scs.cuhk.edu.hk
- Panopto:
Please send email to panopto-admin@scs.cuhk.edu.hk
- Zoom:
Please send email to zoom-admin@scs.cuhk.edu.hk
- Recording in Learning Centres:
If you need assistance while recording by using Panopto or Zoom in our learning centres, you may call the ITS support hotline during office hours as below:
Office Hours
Mon - Fri: 9am - 1pm, 2pm - 6pm
Sat - Sun: Check opening hours of the offices / centres from school website. No onsite support services when the offices / centres are closed.
Hotline
OC/EOC hotline: 61125791
BAT hotline: 61125792
TKO hotline: 61125793
Moodle and VeriGuide
Online Class
CUSCS recommends using Zoom to host synchronous online class, and using Panopto to record the Zoom meeting session for asynchronous viewing via Moodle.
Zoom
Zoom meeting provides essential features for online teaching, including Voice and Video Interactions, Share Screen / Applications / Additional Camera, Chat, Breakout Rooms, Polling, etc.
Teachers of HD / DFS Programmes are provided with a Zoom Licensed account under the provision of CUHK ITSC.
CUSCS also provides Zoom Licensed accounts for teachers of PCE Programmes. For details, please contact your Programme Administrators.
Panopto Class Session Recording (via Moodle)
The User Guide and Demo Video on Panopto recording are listed below. You can follow the steps to access Moodle and then record videos using Panopto Recorder at home. If you wish to come back to learning centres to use Panopto in classroom, please contact your Programme Administrators for reservation of classroom.
Demonstration Videos on Zoom / Panopto Features
Zoom
 |  |  |
| Sign in with SSO (HD/DFS instructors) | Sign in with email (PCE instructors) | Schedule a Zoom Meeting |
 |  |  |
| Share Screen in Zoom | Virtual Whiteboard in Zoom(new) | Annotation in Zoom(new) |
Panopoto
 | ||
| Create a Panopto Recording |
Communicate with Students
You can find the related user guides in:
Recordings of Training Sessions
Technical Support
Before asking for the technical support, it is recommended that you can read the frequently asked questions and tips (FAQs and Tips) page (new) first.