FAQ
9 Chak Cheung Street, Shatin, New Territories, Hong Kong (Exit B, University Station, MTR East Rail Line)
Visitors may employ different means of public transport to reach CUHKMC. For details, please visit https://cuhkmc.hk/knowing-us/contact-us/map-and-transportation.
CUHKMC is a non-profit, private teaching hospital wholly owned by The Chinese University of Hong Kong (CUHK).
CUHKMC is a non-profit, private teaching hospital.
CUHKMC and PWH are both teaching hospitals of the Faculty of Medicine of The Chinese University of Hong Kong. While CUHKMC is a private teaching hospital, PWH is a public teaching hospital. Serving as the hubs where medical students receive professional medical training, both CUHKMC and PWH are committed to advancing education and research in the field of medicine and health care.
The hospital is open to visitors between 7:00 am to 10:00 pm
** In response to the latest situation of COVID-19, the visiting arrangements have been adjusted to the below:
9:00 am to 9:00 pm
(Visitor Limit: Up to 2 persons per day and 2 hours per visitor)
You may stay tuned on our website (https://www.cuhkmc.hk/en/), our Facebook or IG Page (Search “CUHK Medical Centre“) or WeChat account (WeChat ID: cuhkmc_hk) for latest information and offers.
We welcome any person sharing our mission and values to join. Please go to https://cuhkmc.hk/join-us for the list of job openings and the application procedures.
Yes. CUHKMC currently has four out-patient centres located in Tsim Sha Tsui, Central and Shek Mun (Sha Tin). Case booking is mainly based on appointments for these Centres.
- Address: 5/F, Podium Plaza, 5 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong
- Telephone: (852) 3468 7141
- Email: general@cuclinic.hk
- Consultation Hours:
- Monday to Friday: 9:30 am to 6:30 pm
- Saturday: 9:30 am to 1:30 pm
- Closed on Sunday and Public Holidays
- Address: Room 902-903, 9/F, Podium Plaza, 5 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong
- Telephone: (852) 3946 6599
- Email: tstphysio@cuhkmc.hk
- Service Hours:
- Monday to Friday: 9:30 am to 6:30 pm
- Saturday: 9:30 am to 1:30 pm
- Closed on Sunday and Public Holidays
CUHK Medical Clinic@Central
- Address: 1331, Central Building, 1-3 Pedder Street, Central Hong Kong
- Telephone: (852) 3565 2984
- Email: cuclinic@heal-medical.com
- Service Hours:
- Monday to Friday: 8:30 am to 5:30 pm
- Saturday: 8:30 am to 1:00 pm
- Closed on Sundays and Public Holidays
CUHK Medical Clinic@Kitchee
- G/F, Jockey Club Kitchee Centre, 23 On Muk Street, Shek Mun,Sha Tin (MTR Shek Mun Station - Exit A)
- Telephone: (852) 3946 6980
- Email: cuclinic.kitchee@cuhkmc.hk
- Service Hours:
- Orthopaedic & Physiotherapy Services (by appointment only)
- Monday, Thursday and Friday: 2:00 pm to 6:00 pm
- Closed on Tuesday, Wednesday, Saturday, Sunday and Public Holidays
You may refer to the relevant webpages:
Specialties
https://www.cuhkmc.hk/specialties
Centres
https://www.cuhkmc.hk/centres
Services
https://www.cuhkmc.hk/services
CUHKMC Emergency Medicine Centre provides 24-Hour Emergency Medicine and General Outpatient service. No appointment is required.
For other services, including Specialist Outpatient service and Physiotherapy, an appointment is needed prior to your visit.
Emergency Medicine Centre
https://www.cuhkmc.hk/centres/emergency-medicine-centre
Emergency Medicine Centre Price List
https://www.cuhkmc.hk/fees/price-list/emergency-medicine-centre
Specialist Outpatient Centre
https://www.cuhkmc.hk/centres/specialist-outpatient-centre
You may refer to their relevant webpage:
https://cuhkmc.hk/centres/emergency-medicine-centre
In-patients may settle their hospital bills with the below methods:
- Make an electronic payment (such as Visa, Master Card, AlipayHK, WeChat pay etc.) in the room
- Proceed to the Cashier at G/F and settle the payment in cash
- Show the deposit receipt upon discharge
- Visitors of inpatients / companions who want to stay overnight should provide a valid negative RAT test* result on the day of visit.
- For the charge of companion bed, please refer to https://www.cuhkmc.hk/fees/price-list/room-rate-and-deposit.
*Note: RAT kit must be among the recognised RAT kits listed on the Government website.
To enhance price transparency and enable patients to have a better estimation of their budgets, CUHKMC has developed package prices to all operations and procedures. CUHKMC’s package prices are applicable to 4-bed room inpatient or day procedures patient, which cover all costs of the intended operation(s) / procedure(s), including:
- Doctor’s fee
- Anaesthesiologist’s fee
- Room charges (4-bed room only and excluding meal)
- Essential and related diagnostic procedure charges (including laboratory testing and diagnostic imaging)
- Treatment procedure charges (including emergency procedure, blood transfusion, etc.)
- Operating theatre charges (including extra operation theatre time)
- Nursing procedure charges
- Inpatient medication fee and up to seven days’ worth of discharge medication related to the condition
- Equipment and instrument charges
- Consumable, material, and standard implant charges
- Costs related to complications (including intensive care and re-operation charges), which does not affect the level of Medical Condition
- Package Fees are determined based on complexity of the intended treatment or operation and doctor’s assessment on patient’s medical condition with Medical Condition Levels
- For more information, please refer to the 'Remarks’ section under ‘Package Fees’: https://www.cuhkmc.hk/fees/price-list fee
Please refer to https://www.cuhkmc.hk/covid-19-arrangements-and-services for the latest announcement.
Please refer to https://www.cuhkmc.hk/covid-19-arrangements-and-services for the latest announcement.
Please refer to https://www.cuhkmc.hk/covid-19-arrangements-and-services for the latest announcement.
Parking for private cars is available at the parking lot at HK$33 per hour.
The parking lot at the CUHKMC only accepts payment made by Octopus Card. Visitors need to use the same card for carpark entry, exit and making payment. If you lose your Octopus Card during your visit at CUHKMC, please contact our Security Office.
CUHKMC does not provide top-up service of Octopus Card. If you have such need, you may visit the nearby MTR station or convenient store.
Yes. There are charging facilities for electric vehicles. They are available with the charging rate listed below:
| Type of Electric Socket | Charging Rate |
|---|---|
| 32A | HK$10 per hour |
| 16A | Free |
Yes. There are 18 parking lots for motor cycle.
- We welcome any person sharing our mission and values to join. Please go to https://cuhkmc.hk/join-us for the list of job openings and the application procedures.