FAQs in the Time of COVID-19

General

  1. Where can I have the latest number of University members confirmed or preliminarily confirmed with COVID-19 infection?
  2. Do I need to present a Vaccine Pass upon campus access?
  3. Who can I call or e-mail if I need more advice?
  4. Any measures for campus visitors?

Students

  1. I am a non-local student who plans to come back to Hong Kong. What pre-departure requirements are in place now?
  2. If I have tested positive for COVID-19, what should I do?
  3. Where can I seek mental health support in times of pandemic?
  4. Can I have special class arrangements if I cannot return to campus due to travel restrictions?

Staff

  1. What should staff members do if they test positive for COVID-19?
  2. Where can I seek support for maintaining health and well-being in times of pandemic?

General

  1. Where can I have the latest number of University members confirmed or preliminarily confirmed with COVID-19 infection?

    Starting from January 30, persons testing positive for COVID-19 are no longer required to report to the Department of Health. The University Health Centre has therefore also stopped collecting figures of confirmed cases at CUHK from that day.


  2. Do I need to present a Vaccine Pass upon campus access?

    Starting from December 29, 2022, the Vaccine Pass are no longer required for entering the campus. Staff and students are no longer required to update their vaccination records in the University’s COVID-19 Vaccination/Regular Testing Report System (VTR), which has been deactivated. However, they must still tap their CU Link cards to enter the campus, in accordance with existing access control measures.


  3. Who can I call or e-mail if I need more advice?

    COVID-19 hotline: 3943 6436 (office hours)
    E-mail: healtheducation.uhs@cuhk.edu.hk


  4. Any measures for campus visitors?

    Visitors and alumni without a CU Link card are still required to register details of their Hong Kong ID cards (or other identification documents), Alumni Library Cards or CUHK Alumni Credit Cards at the campus entrance in accordance with access control measures.


Students

  1. I am a non-local student who plans to come back to Hong Kong. What pre-departure requirements are in place now?

    You may refer to this guide for the Hong Kong government's pre-departure requirements for inbound travellers.


  2. If I have tested positive for COVID-19, what should I do?

    According to the latest government policy, persons testing positive are not required to report to the Department of Health. Students who test positive but have mild or no symptoms should attend classes as usual and observe the government’s health advice. Students who test positive with symptoms should seek medical attention as soon as possible and follow medical instructions. They can apply for leave of absence from classes or examinations with medical certificates following the normal procedure.


  3. Where can I seek mental health support in times of pandemic?

    You can contact our Wellness and Counselling Centre at 3943 7208 or 3943 3493 during office hours, or our 24-hour hotline 5400 2055. You can also download our Sunshine@CUHK mobile app to access tips and information about mental wellness and related activities.


  4. Can I have special class arrangements if I cannot return to campus due to travel restrictions?

    In the upcoming Term 2 of 2022-23, the default mode of delivery of teaching and learning will continue to be in person and on campus for all undergraduate and postgraduate students, with flexibility for taught postgraduate programmes, i.e. the mode of delivery of teaching and learning can be in person or hybrid. In view of the relaxation in travel restrictions in Hong Kong and other places, all students are expected to be back on campus in time for face-to-face classes in Term 2, and no special arrangements will be made for any delays due to travel restrictions.


Staff

  1. What should staff members do if they test positive for COVID-19?

    According to the latest government policy, persons testing positive are not required to report to the Department of Health.. Staff members who test positive but have no symptoms should report for duty at their workplaces as usual and observe the government’s health advice. If they have symptoms, they should seek medical attention as soon as possible and follow instructions accordingly. Staff members should also refer to the “Q&As in the Time of COVID-19” on the Human Resources Office’s website.


  2. Where can I seek support for maintaining health and well-being in times of pandemic?

    University staff members can seek professional personal counselling and consultation under the University's Employee Assistance Programme. A telephone counselling support hotline (2721 3939) is available 24 hours a day, 7 days a week. More tips about coping with stress and anxiety during the pandemic can be found on https://www.hro.cuhk.edu.hk/en-gb/about/events-highlights/77-eap-tips-to-cope-with-health-related-anxiety.



Last updated: 17 February 2023