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CUHK Medical Centre supports Hong Kong’s anti-epidemic efforts by admitting confirmed COVID-19 patients referred from public hospitals

07Mar 2022

CUHK Medical Centre supports Hong Kong’s anti-epidemic efforts by admitting confirmed COVID-19 patients referred from public hospitals

Since the outbreak of the fifth wave of the epidemic late last year, Hong Kong is seeing an exponential growth of confirmed COVID-19 cases, putting great pressure on the public healthcare system. To help fight the epidemic, CUHK Medical Centre (CUHKMC) has obtained the approval from the Department of Health to launch a designated isolation ward (step-down ward) to admit COVID-19 patients referred from public hospitals. At the present stage, the step-down ward provides 24 beds for recovering COVID-19 patients, aged between 16 and 75. It is hoped that this initiative can help alleviate the pressure on the public healthcare system, allowing public hospitals to re-allocate resources for critically ill patients.   The designated step-down ward is located in the east wing of the Hospital. With the generous donation of a special funding from The Hong Kong Jockey Club, the necessary enhancement work has been completed in the designated ward, such as installation of negative pressure rooms and isolation facilities, so as to meet the required standards of infection control and clinical care.   The ventilation system of the step-down ward has also been enhanced, so that the airflow in the designated area is separated from the rest of the Hospital. Other measures have also been adopted:  additional doors are installed at the entrance of the step-down ward to form a buffer zone which helps stabilize the negative air pressure inside the ward; unidirectional airflow from corridor to cubicle, then exhausting to the outdoor; 12 air changes per hour, non-recirculating; HEPA filters are installed near the exhaust limb of circuit; additional mobile HEPA units are equipped for augmenting the total air change when necessary.   Dr. Hong FUNG, Chief Executive Officer, CUHKMC, said, ‘The raging fifth wave of the epidemic has overwhelmed the capacity of public hospitals and a large number of confirmed patients are still pending for admission. CUHKMC will make every effort to support the Government’s anti-epidemic work. We are grateful for the coordination from the Government and the Hospital Authority, as well as the generous support tendered by The Hong Kong Jockey Club. Now we have started admitting recovering COVID-19 patients and hopefully this can help relieve the pressure on the public healthcare system.”   CUHKMC will adopt a “One Building, Two Hospitals” approach to facilitate the admission of COVID-19 patients. The equipment, facilities and daily operation of the designated step-down ward will be completely separated from other areas of the Hospital to eliminate the risk of cross-infection and to ensure that other patients and hospital services will not be affected.   All COVID-19 patients referred from public hospitals will be transported to CUHKMC by ambulance and be transferred to the step-down ward through designated route and lift. The step-down ward is well equipped with the necessary medical screening and treatment equipment and devices. The COVID-19 patients will not be able to access other areas of the Hospital or come into contact with other patients during their hospitalization.   When all the COVID-19 patients are discharged and the Hospital is no longer required to admit new COVID-19 patients, the designated step-down ward will be thoroughly cleaned and disinfected. The ventilation system and the negative air pressure will be adjusted back to normal. It will take one to two weeks for the conversion. Once the ward environment is considered safe and fulfils the infection control standards, the ward will resume to become normal ward and admit patients as usual.   CUHKMC will maintain close communication with the Hospital Authority and related authorities to formulate feasible and suitable plans for admitting COVID-19 patients and to ensure that all referral arrangements are carried out in a safe and structured manner.  

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Human Health Partners with CUHK Medical Centre to Participate in the Pilot Rehabilitation Programme for Employees Injured at Work launched by the   Labour Department

23 Sep 2022

Human Health Partners with CUHK Medical Centre to Participate in the Pilot Rehabilitation Programme for Employees Injured at Work launched by the Labour Department

Human Health Holdings Limited (“Human Health” or the “Company”, together with its subsidiaries, the “Group”; stock code: 1419), is pleased to announce that the Actmax Limited (the indirect wholly owned subsidiary of the Company) has been awarded the tender for the 3-year “Pilot Rehabilitation Programme for Employees Injured at Work” (the “Pilot Programme”) launched by the Labour Department and has formed a strategic partnership with CUHK Medical Centre (“CUHKMC”) to participate in the Pilot Programme.  The Pilot Programme is rolled out today (23rd September 2022). It aims to provide timely and well-coordinated private out-patient rehabilitation treatment services for injured construction employees who have been absent or are expected to be absent from work for six weeks or more because of the work injury, so as to prevent their injury from developing into chronic illness and facilitate their early recovery and return to work.     The cost of the Pilot Programme is mainly borne by the Government.  Human Health estimates that the total amount involved is approximately HK$310 million. The actual expenditure will depend on factors such as the number of injured employees participating in the Pilot Programme and their service needs. A Work Injury Rehabilitation Office (“WIRO”) is established under the Pilot Programme and the Group is responsible for its daily operations and management. There are over 70 rehabilitation treatment service points across Hong Kong Island, Kowloon and the New Territories, to provide greater convenience for participants. The Pilot Programme covers case management services and rehabilitation treatment services including medical treatment (provided by general practitioners, specialists in orthopaedics or specialist in occupational and environmental medicine), physiotherapy, occupational therapy, imaging examination service and electrodiagnostic testing service.  The Labour Department will, based on the reported work injury cases, preliminarily identify suitable injured construction employees and contact them to introduce the Pilot Programme.  The Labour Department will,with the consent of the injured employees, pass their information to WIRO to follow up on the procedures for participation.  Each participant will be followed up and arranged to receive early rehabilitation treatment by a designated case manager.     The strategic partnership formed between Human Health and CUHKMC will synergise Human Health’s mature administrative management experience and strong operation network, with CUHKMC’s professionalism in rehabilitation, as well as clinical quality assurance and personnel training.     Mr. Chan Kin Ping, BBS, JP, Chairman and Chief Executive Officer of Human Health, said, “We are very honored to participate in the Pilot Programme and join hands with CUHKMC through establishing the strategic partnership. Human Health has always been dedicated to providing Hong Kong citizens with diversified and comprehensive professional medical services, and CUHKMC is also experienced in providing quality and transparent medical services to the Hong Kong citizens. We believe that such collaboration will enable both parties to provide high-quality rehabilitation services to the injured construction employees and thereby bringing benefits to both injured employees and employers and the community as a whole. In addition, it is believed that the Pilot Programme will provide foundation for the Group to develop its rehabilitation services and further facilitate the development of the medical services of the Group as well as strengthen its collaboration with the Hong Kong Government.”     Dr. FUNG Hong, Chief Executive Officer of CUHKMC said, “Through this partnership, we hope the injured construction employees can receive timely professional diagnosis, treatment and rehabilitation, so that they can return to work and resume normal life as early as possible. The Pilot Programme relieves public hospitals’ pressure in work injury treatment and rehabilitation service, and helps promote the concept of ‘early treatment’ among employers and employees, so that both of them will understand the importance of receiving rehabilitation treatment in a timely manner.”  

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Mourning Dr Vincent H.C. Cheng

29 Aug 2022

Mourning Dr Vincent H.C. Cheng

Dr Vincent H.C. Cheng, Senior Adviser and former Member of the Board of Directors of CUHK Medical Centre (CUHKMC) passed away on 28 August 2022, at the age of 74. CUHKMC is profoundly saddened by the passing of Dr Vincent Cheng and conveys its deepest condolences to his family. Dr Vincent Cheng has made remarkable contribution to the long term development of Hong Kong’s medical services. As a visionary leader, Dr Cheng set his goal to improve the local medical services and to pioneer a new healthcare solution for Hong Kong. He spearheaded the establishment of CUHK owned private teaching hospital with determination and enthusiasm. Despite the many challenges along the way, in particular on the financing of the hospital’s construction, Dr Cheng had demonstrated his exemplary perseverance to overcome all obstacles, enabling the successful construction of the hospital. CUHKMC commenced its service to the public in early 2021. Dr FUNG Hong, Chief Executive Officer of CUHKMC expressed deep sorrow over the passing of Dr Vincent Cheng, “Dr Cheng was a great contributor to CUHKMC from the beginning. He had proactively engaged in the development of the hospital by assuming the role as the Director from 2016 to 2021. Then he became Senior Adviser and Committee Member of Fundraising Committee since 2021. During the stage of planning, Dr Cheng persisted his view to keep CUHKMC a non-profit making private hospital, and to immunise the hospital from profit-making oriented investors. Behind all these persistence was no doubt Dr Cheng’s deep passion for CUHKMC. On behalf of the whole team of CUHKMC, I would like to express our gratitude to Dr Cheng’s contributions towards CUHKMC and our deepest condolences to his family.” Dr Vincent Cheng was a New Asia graduate in economics in 1973 and the Vice-President of the second CUHK Student Union. He served as a member of the CUHK Council and of New Asia College’s Board of Trustees. In 2009, he became the first alumnus to assume the position of the University’s Council Chairman. His six-year tenure saw Dr Cheng spearhead a range of major initiatives including preparations for the establishment of five new colleges, CUHK (Shenzhen), and CUHKMC.  Widely-recognised as an eminent leader in the banking and financial sector, Dr Vincent Cheng was the first Chinese Executive Director of HSBC Holdings and the first Chinese Chairman of The Hongkong and Shanghai Banking Corporation Limited. Dr Cheng also had a distinguished career in public and community service having served as a member of the National Committee of the 11th Chinese People’s Political Consultative Conference, Vice Chairman of the China Banking Association, and Chairman of the Executive Committee of The Community Chest. He made an impressive contribution to public policy in Hong Kong and served as a member of the Legislative Council, the Executive Council, and many key government committees. He was also seconded to the Hong Kong Government’s Central Policy Unit and served as an adviser to the government. Dr Cheng received numerous awards for his distinguished community service, including the Gold Bauhinia Star awarded by the Government of the HKSAR.  

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CUHK Medical Centre shuts down its Designated Stepdown Ward

27 Apr 2022

CUHK Medical Centre shuts down its Designated Stepdown Ward

With the easing of the fifth wave of the COVID-19 Pandemic and the downward trend of the number of confirmed patients, CUHK Medical Centre (CUHKMC) will officially close its designated isolation ward (stepdown ward) on 27 April 2022 after discussion with Department of Health and Hospital Authority. Following the closure of the stepdown ward, staff will be redeployed back to the general wards to continue to provide services for the public.   Since the outbreak of the fifth wave of the epidemic early this year, Hong Kong had experienced an exponential growth in the number of confirmed COVID-19 patients and mortality, putting immense pressure on the public healthcare system. To help fight the epidemic, CUHKMC launched the stepdown ward to admit COVID-19 patients referred from public hospitals on 7 March.   CUHKMC’s stepdown ward provided 24 beds for COVID-19 patients. During the operational period, the stepdown ward treated a total of 42 patients, aged between 61 and 106, referred from NTEC (New Territories East Cluster), KCC (Kowloon Central Cluster), KEC (Kowloon East Cluster) and KWC (Kowloon West Cluster). The 42 patients stayed at the hospital with the average length of stay of 17 days. They were primarily frail elderly persons with chronic illnesses. A total of 3 death cases was recorded and five patients were transferred back to public hospitals due to exacerbating health condition, while one patient was transferred to general ward for continuing nursing care after being tested negative by PRC Test. The rest of the patients were discharged home or returned to residential care homes after recovery.   In addition to admitting the COVID-19 patients, CUHKMC has also set aside another 24 beds for treating non-COVID patients referred from the Hospital Authority under the Public-Private Partnership (PPP) and charitable donation programmes. These programmes help to further relieve the pressure on public healthcare system and to cope with patients’ needs for urgent treatment and rehabilitation. The 48 beds account for one-third of the total number of beds of CUHKMC.   Dr. Hong FUNG, Chief Executive Officer, CUHKMC, said, “The raging fifth wave of the epidemic has exerted pressure and burden on both public and private hospitals, where the public healthcare system was in particular excessively overwhelmed. Though CUHKMC was in operation for only more than a year, as a member of the local healthcare industry, we definitely are more than willing to offer help in combating the epidemic, no matter how hard it is. CUHKMC will continue to serve the local community with professionalism and perseverance as always to safeguard all public members’ health.”   With the cessation of the operation of stepdown ward, CUHKMC has immediately arranged for the ward deep cleansing and thorough disinfection. The ventilation system and the negative air pressure will also be adjusted back to normal. It will take about two weeks for the conversion work. Once the ward environment is considered safe and fulfils the infection control standards, the ward will resume to become a general ward for admitting patients as usual.   About Designated Stepdown Ward The designated stepdown ward for treating COVID-19 patients is located in the east wing of the hospital building. With the generous donation of a special funding from The Hong Kong Jockey Club, necessary enhancement work has been completed in the designated ward, including installation of negative pressure rooms and isolation facilities, so as to meet the required standards of infection control and clinical care. The ventilation system of the stepdown ward has also been adjusted, so that the airflow in the designated area is separated from the rest of the Hospital.   CUHKMC has adopted a “One Building, Two Hospitals” approach to facilitate the admission of COVID-19 patients. The equipment, facilities and daily operation of the designated step-down ward is completely separated from other areas of the Hospital to eliminate the risk of cross-infection and to ensure that other patients and hospital services will not be affected. (For details about the stepdown ward, please refer to the press release issued on 7 March 2022)

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CUHK Medical Centre and ADORE Co-launch the First Electric Negative Pressure Health Minibus to Facilitate COVID-19 Vaccination for Children and Seniors

08 Mar 2022

CUHK Medical Centre and ADORE Co-launch the First Electric Negative Pressure Health Minibus to Facilitate COVID-19 Vaccination for Children and Seniors

  Hong Kong is facing an unprecedentedly challenging COVID-19 outbreak, with the number of confirmed cases reaching record high and increasing number of unvaccinated children and seniors passing away due to infection. To address the raging epidemic situation, CUHK Medical Centre (CUHKMC) and ADORE join hands with other parties to transform locally-invented electric minibuses into the next generation health truck,  “ADORE VaxMobile” (“VaxMobile”), to provide safe and efficient vaccination services to the community, particularly the youths and the elderly.    To Fight the Virus with Technological Innovation  ADORE’s initial objective was to develop a new generation of electric 19-seat minibus to promote the popularisation of electric vehicles in Hong Kong. With funding support from the Innovation and Technology Commission (ITC), Mr. T. F. Lee, ADORE’s Principal Engineer, led the research team of Shui Cheong Motors to co-develop the city’s first Zero Emission Low Platform Electric Vehicle with Swappable Battery Function with the Automotive Platforms and Application Systems R&D Centre (APAS) of the Hong Kong Productivity Council (HKPC).    Just as the technology was about to be introduced to the market, Omicron variant started to wreak havoc in Hong Kong, leading to exponential growths of infection tally. Considering this, the team decided to transform the electric minibuses into “ADORE VaxMobile”, equipped with negative pressure rooms, for the city’s much-needed COVID-19 vaccination.       Founder of ADORE Ms. Kimmy Lai said: “We prioritize life and the people over company interests. We are saddened to see children and seniors passing away after contracting the disease. As the developer of two generations of health trucks in Hong Kong, we want to apply our technology and experience to support Hongkongers in the fight against the pandemic.”        CUHKMC was fully engaged in the revamp of “VaxMobile”, providing advice on the vehicle’s layout design, infection control measures and interior facilities, to ensure the vehicle meets the required medical standards. CUHKMC’s healthcare team also provided professional training to the healthcare staff of “VaxMobile” to help ensure the provision of safe and smooth vaccination service.     Dr. Hong FUNG, Chief Executive Officer, CUHKMC said: “CUHKMC is pleased to be part of this project and to contribute to Hong Kong’s anti-epidemic efforts. In light of the currently severe epidemic situation, with children and the elderly accounting for majority of deaths, it is very crucial to get vaccinated to reduce the risk of severe complications and death after infection.”     It took only two weeks to complete the re-design and market entry process for “VaxMobile”. That’s owing to not only the team’s efforts but also support from various sectors. Among them, Transport Department and other government bureaus have speedily arranged vehicle inspections for licensing, while Asia Insurance and Avo Insurance have offered one-stop risk management services to facilitate the process.       VaxMobile: Wheelchair-accessible, Electric, Mobile Vaccination Vehicles    “VaxMobile” stands out with three unique advantages:  High mobility to carry out fast and efficient mobile outreach vaccination services at various locations across districts: A special low-platform design makes it convenient for children, the elderly and persons with disabilities to get on and off of the vehicle. It is also wheelchair accessible. Many of the city’s schools, estates and the elderly care homes are limited in space, and therefore the upgraded 19-seat minibuses can easily enter crowded streets and care homes to offer services.    Ms. Kimmy Lai said: “All previous versions of mobile testing trucks are not wheelchair-friendly. ADORE has learned from our prior experience of operating mobile health trucks and came up with the new design. It comes with a goal to bringing more love and care to the elderly who rely on wheelchairs, especially those living in care home centres.”      Medical-grade infection control design to guarantee vaccination safety: Each “VaxMobile” comes with three negative pressure vaccination rooms. Each room is facilitated with independent monitoring system which will monitor the negative pressure, temperature and humidity to ensure the air flow control meets medical standards and prevent the risk of cross infection. The vehicle is also equipped with medical refrigerators for COVID-19 vaccine storage so as to avoid deterioration of vaccines and ensure the safety of inoculation.    Zero-emission, pure electric vehicle technology: This is the first time that pure electric vehicles are applied to mobile vaccination units in Hong Kong. “VaxMobile” vehicles have no pipeline emissions and thus will not bring harm to the neighborhood’s air quality even after long-time parking for vaccination.    Vaccination Outreach Services Targeting Schools and Senior Communities  “ADORE VaxMobile” was officially launched on March 4th. Its initial phase of operation will focus on offering outreach COVID-19 vaccination to primary and secondary schools, kindergartens, care homes for elderly and other places.    The team conducted the first outreach campaign at Tai Yuen Estate at Tai Po in the morning of 4 March. More than 380 residents, many of them being the elderly,  received inoculation of BioNTech vaccines during the event. Secretary for the Civil Service Mr. Patrick Nip Tak-kuen also visited the vaccination site at Tai Yuen Estate on the day. Mr. Nip said: “The vaccination vehicles provided by ADORE are converted from electric minibuses and coaches, equipped with negative pressure rooms, HEPA filters, UV-lights for disinfection and up to 25 air changes per hour. Each vehicle is also protected with nano coating to kill germs. Such measures can prevent the risk of infection and protect the safety of the citizens, the medical workers and the staff.” Actress Ms. Susan Tse Suet-sum also showed her support for VaxMobile’s medical staff and the elderly citizens in the vaccination campaign.    As of 7 March, “ADORE VaxMobile” has offered inoculation services to more than 1,300 Hong Kong residents. Apart from reservation arrangements, the team also provide hundreds of same-day, walk-in quotas daily to meet the public’s demand for vaccination.    On 8 March, the “VaxMobile” team visited S.K.H. St. James' Primary School -- the first school participating in the outreach vaccination scheme -- to get more than 100 students and teachers vaccinated. It also took to the Sheng Kung Hui Kindergarten, Sheng Kung Hui St. James Church and St. James' Settlement on the same day to offer outreach vaccination.     So far, at least 21 primary schools or kindergartens have booked outreach vaccination services with “VaxMobile”.     The “VaxMobile” team looks forward to serving more residents in need of vaccine protection with the new technology and helping the Hong Kong public to end the COVID-19 situation in Hong Kong. 

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Official Launch of the New VHIS Plan “Asia iCare”

09 Dec 2021

Official Launch of the New VHIS Plan “Asia iCare”

Love your family by taking steps to protect their health  Asia Insurance Company Limited (“Asia Insurance”) has once again collaborated with The CUHK Medical Centre (“CUHKMC”) to launch the brand new Voluntary Health Insurance Scheme (“VHIS”) plan – “Asia iCare”. This is the 1st VHIS plan supported by the smart hospital in Hong Kong to offer full range of benefits coverage with the design idea inspired by the packaged plans of CUHKMC. Apart from tax deduction, this product also offers a wide range of hospitalization and out-patient coverages, including full cover for more than 5,000 surgical packages provided by CUHKMC. All the pre-approved hospital bills shall be settled by Asia Insurance directly so that customers could enjoy the real “Cashless” medical services and treatments. This plan also provides worldwide coverage with no deductible and no lifetime benefit limit.   Arouse the attention of the insurance and medical industries to the package pricing system  With this new product, we hope the public can enjoy quality medical services within their budgets without worrying the unpredicted medical expenses incurred. We also hope that it can successfully arouse the attention of the insurance and medical industries to the idea of package pricing system, inspire other hospitals to start exploring this transparent pricing model, and gradually extend it to the entire healthcare system in order to make it popular and benefit more people.   Enthusiastic response from online and offline audiences  To mark the official launch of this brand new VHIS plan, an official launch event was held on 30 November 2021. We were delighted to have Mr. Bernard Chan, President and Executive Director of Asia Insurance, Dr. Fung Hong, Chief Executive Officer of CUHKMC and Ms. Winnie Wong, Chief Executive Officer and Executive Director of Asia Insurance be our officiating guests. The event was live broadcast with enthusiastic responses. Many friends from insurance and medical industries, strategic partners and customers had also participated the event. Thank you for all supports and contributions to make the event a huge success.   Promote the concept of inclusive society  In addition, Asia Insurance also spares no effort in charity. For each new issuance of “Asia iCare”, Asia Insurance will donate HK$100 to Ronald McDonald House Charities® Hong Kong. Purchasing an insurance policy will not only provide you with a comprehensive protection, but also benefit another family in need. To echo with the idea of promoting diversity and inclusiveness, we invited "Hong Kong Enharmonica", the first local orchestra made up of musicians with or without disabilities, together with the world champion harmonica player Mr. Gordon Lee to perform in live. The concept of disability inclusion is promoted through the music sharing, which adorned the whole event.  

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Manulife in strategic partnership with CUHK Medical Centre

21 Oct 2021

Manulife in strategic partnership with CUHK Medical Centre

Provides customers with priority access to specialists in oncology Today, Manulife Hong Kong announced the launch of a new holistic ‘Medical Professional Support Service’ for customers diagnosed with cancer or suspected cancer. Manulife customers with selected medical plans1 can now have their cases reviewed by dedicated, in-house healthcare professionals or qualified nurses. This team will be uniquely placed to aid customers throughout the medical treatment process, providing personalized care and professional support, follow ups on claims-related matters and pre-approval services, and recommendations on medical service providers based on their needs.    Cancer is a major health threat in Hong Kong. According to the latest statistics from Hospital Authority, new cancer cases reached a record high of 35,082 in 20192, an increase of 35% over the past decade. Cancer also accounted for 31% of all deaths in Hong Kong in 20193. Through the new holistic ‘Medical Professional Support Service’ and expanded healthcare network, Manulife Hong Kong will help customers better understand their diagnoses and treatment options thereby enabling more informed decisions.    An important feature of the new service is underpinned by Manulife Hong Kong’s strategic partnership with CUHK Medical Centre (CUHKMC). The joint initiative will further enhance Manulife Hong Kong’s health offering, giving customers priority access to oncologists at CUHKMC for a one-time, free independent medical consultation. CUHKMC is Manulife Hong Kong’s first partner for an independent medical consultation initiative on critical oncology.   “Manulife places customers’ health protection needs at the core of the business. This expansion of our healthcare service offering reaffirms our ongoing commitment to making peoples’ lives better with the most suitable care throughout every step of their cancer treatment and recovery. The partnership with CUHKMC and the broadening of Manulife Hong Kong’s in-house capabilities will create more empathetic, holistic, and convenient experiences for our customers,” said Wilton Kee, Chief Product Officer and Head of Health, Manulife Hong Kong.   Dr. Fung Hong, Chief Executive Officer of CUHKMC, said, “CUHK Medical Centre is a non-profit, private teaching hospital wholly owned by The Chinese University of Hong Kong. We are dedicated to offering quality, affordable and transparent healthcare services through our professional medical team, with our state-of-the-art technologies and equipment. We are delighted to partner with Manulife, a like-minded insurer which focuses on health. This is an important partnership with one of Hong Kong’s major health insurers that will enable patients to improve their treatment journey by consulting with our oncologists and making use of what we offer.”   CUHKMC offers customized training to upgrade agency knowledge on healthcare  To upskill Manulife agents with relevant and up-to-date healthcare knowledge, CUHKMC will deliver a series of customized training sessions, equipping them with the proficiency and expertise to provide the best possible care to their customers. Themes covered will include fundamental medical knowledge, trends of various diseases and advancements in medicine.   Pre-approval cashless services expanded to CUHKMC to offer extra convenience  Under the strategic partnership, CUHKMC is a new addition to Manulife Hong Kong’s expanding cashless service partner network providing various offerings to both Manulife’s individual and group medical members4. The service provides pre-approvals as well as cashless credit facilities for hospitalization and outpatient treatments5. Customers are not required to pay up front, and the billing will be directly settled by Manulife.    CUHKMC is also now part of Manulife Hong Kong’s Cashless Day Surgery eService network. The eService is the market’s first fully digitized cashless service for day surgeries, and will enable eligible Manulife medical insurance customers to enjoy quick and convenient pre-approvals for colonoscopy and gastroscopy (OGD) day procedures at CUHKMC.    For more details about the holistic ‘Medical Professional Support Service’, please refer to Manulife’s website. 1 Eligible customers include insured persons of the following medical plans without relevant exclusions: Manulife Supreme VHIS Flexi Plan, ManuMaster Healthcare Series/Benefit and ManuShine Healthcare Series/Benefit. To be eligible, the eligible medical policy must have been in-force for more than 2 years. 2 The Hong Kong Cancer Registry, Hospital Authority, 2019 3 Ditto. 4 The service scope covers inpatient and day-patient for Manulife’s individual members, and inpatient and outpatient for group medical members respectively. 5 Subject to individual policy coverage and Manulife’s pre-approval.

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CUHK Medical Centre Stages Grand Opening Ceremony

09 Sep 2021

CUHK Medical Centre Stages Grand Opening Ceremony

The CUHK Medical Centre (CUHKMC), the city’s first non-profit, private teaching hospital wholly owned by a university, staged its grand opening ceremony today. Wholly owned by The Chinese University of Hong Kong (CUHK), CUHKMC is dedicated to providing the public with quality and transparent healthcare services.    Officiating at the ceremony included The Honourable Mrs. Carrie Lam Cheng Yuet-ngor, The Chief Executive of the Hong Kong Special Administrative Region; Prof. Sophia Chan, Secretary for Food and Health; Dr. Constance Chan, Director of Health; Mr. Philip N L Chen, Chairman, The Hong Kong Jockey Club; Mr. Winfried Engelbrecht-Bresges, Chief Executive Officer, The Hong Kong Jockey Club; Dr. Norman Leung, Chairman of the Council, CUHK; Dr. Chien Lee, Chairman, Board of Directors, CUHK Medical Centre; Prof. Rocky Tuan, Vice-Chancellor and President, CUHK; Prof. Francis Chan, Dean of Medicine, CUHK and Dr. Hong Fung, Chief Executive Officer, CUHK Medical Centre.    With a total construction floor area of 100,000 m2, the 14-storey hospital has commenced service in phases starting from 6 January 2021. During the past 9 months, CUHKMC has rolled out a wide array of medical services, including general out-patient and specialist out-patient service, endoscopy services, eye clinic, cardiac examination and cardiac catheterization, radiology services, physiotherapy services, chemotherapy day unit and surgical procedures of various specialties. The Radiotherapy Centre, which came into service in July, is equipped with two cutting-edge treatment units including Unity-MR Linac and Radixact X9 – Tomotherapy to provide cancer patients with accurate and quality radiotherapy service. In the fourth quarter of this year, the 24-hour Emergency Medicine Centre will be in operation and the hospital will provide obstetrics services. The number of inpatient and day beds will expand from the existing 95 beds to over 120 beds.     Being the first smart hospital fully covered with 5G network, CUHKMC leverages on technologies including paperless electronic medical record, mobile information and communication technology and the Internet of Things to enhance efficiency and improve patient experience, e.g. enhancing drug safety through closed loop medication management system and automated dispensing system, strengthening the security in paediatric ward with geo-fencing technology as well as using RFID to manage and track medical supplies, laboratory samples, etc.    Dr. Chien Lee, Chairman, Board of Directors of CUHKMC, said, “CUHKMC aims to bridge the service gap between the public and private healthcare systems and to provide the local community with a new choice of quality and transparent healthcare services.  As a non-profit private teaching hospital, CUHKMC will also assume a major role in promoting medical innovation and training medical professionals.  With a team united in its purpose and with solid support from the community, we will be able to achieve our mission of ‘Pioneering Solutions in Healthcare’.”     To enhance price transparency, CUHKMC has introduced package prices for various operations and procedures. The package prices cover all costs of the intended operations or procedures, including doctor's fees, room charges, treatment procedure charges, nursing procedure charges, in-patient medication fee, etc., which enable patients to have a clear understanding of the estimated hospital service fees before admission. CUHKMC has launched package prices for about 120 operations and procedures by now, and will continue to introduce more package prices.    Dr. Hong FUNG, Chief Executive Officer, CUHKMC, said, “With the implementation of package prices, CUHKMC provides patients with transparent and predictable private healthcare services, allowing patients to receive medical treatment with peace of mind. With a patient-centric rationale, CUHKMC adopts advanced technologies to streamline services and operation, such that the healthcare teams can focus on patients and to offer patients with caring and quality medical services.”    CUHK received a generous donation of HK$1.3 billion from The Hong Kong Jockey Club Charities Trust in 2014 for the development of CUHKMC. The donation is the largest single donation ever made by the Trust to a medical project in Hong Kong, and is also the greatest single donation ever received by CUHK. In sincere appreciation of HKJC’s support, one of the clinical blocks of the hospital is named as Jockey Club Clinical Tower and was inaugurated at the opening ceremony today.    Mr. Philip Chen, Chairman, The Hong Kong Jockey Club, said the official opening of CUHKMC marks a new page for Hong Kong’s medical services. “Over the past decades, The Hong Kong Jockey Club has spared no efforts in promoting the concept of healthy community and supporting many innovative projects with the Government.” 

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