Pharmacy

One-stop Service for Patients

Pharmacy operates jointly in 2 different locations (1/F Pharmacy and G/F Outpatient Pharmacy) to cater to the needs of different outpatient services, as well as providing a “one-stop” service to enhance patients’ experiences in various specialty clinics and centres.

Drug Distribution with Automated Systems

Pharmacy strives to deliver a paperless “Closed Loop Medication Management System”. This is a revolutionary process that integrates automated systems to help close the medication management and administration loop. CUHKMC is the first in Hong Kong to provide multiple dose dispensing services to outpatient cases. With this model, patients do not need to sort and assemble medications on their own any longer where there would be risk of errors. Doses required for each scheduled time are packed into a ready-to-use pouch for administration. Taking medication is simple by following the pouches.

Unit dose dispensing and barcode verification systems for inpatient are also adopted to facilitate safe medication dispensing and administration within the hospital. The use of different automated systems and IoT technologies aims to reduce risk of errors, safeguard patients’ safety and quality use of medications.

Clinical Pharmacy & Drug Information Service

With a heavy focus in providing holistic patient care, our team of pharmacists routinely conduct medication verification and clinical interventions when appropriate. The pharmacy team is readily available to provide objective, unbiased, evidence-based information, and therapeutic recommendations in response to drug-related enquiries raised by clinicians, nurses, and allied health staff. We also maintain drug database to support Clinical Decision Support System to facilitate safe and efficient medication outcome.

Medication Counselling & Drug Education

Professional medication counselling services are available to ensure relevant drug information and useful advices are provided to improve patients’ compliance and self-management to sustain good long-term care. Special arrangements such as bed-side discharge counselling, family or carer counselling can be tailored to better serve individual patient’s needs.

We also aim at enhancing patient engagement in managing his/her medications via Patient App. Patients and carers can access medication history and related information and manage drug administration via the App.