選單
A A A
A A A
(Resumed) Microsoft Incident Report on Users can’t Access Microsoft Teams

Microsoft issued an incident report on 21 Jul 2022 (Thu) about Microsoft Teams. Meanwhile, some users reported issues in using Microsoft Word Online.

Users Affected Microsoft Teams users
Start Time 21 Jul 2022 (Thu) 9:07 AM
End Time 21 Jul 2022 (Thu) 9:14 PM
Service Affected Users may be unable to access Microsoft Teams
Cause A recent deployment contained a broken connection to an internal storage service, which is causing an issue in which users may be unable to access Microsoft Teams, or utilize any functions within the service.
Incident Details Reported impact scenarios include, but may not be limited to, access to the service, messaging, calling, and meetings.

The desktop app may sign in successfully, though all functionalities may be down and users may see a “We ran into a problem. Reconnecting…” message. Users leveraging the web client may see a message stating “Operation failed with unexpected error.”.
Status Microsoft has observed no further instances of impact following the initial service recovery and will continue to monitor the service to further confirm that the issue is resolved.

Last update by Microsoft: 21 Jul 2022 (Thu) 9:14 PM

© 2022 香港中文大學 版權所有