Some Student Office 365 Services Unavailable in 10 Sep Morning | 香港中文大學資訊科技服務處

Some Student Office 365 Services Unavailable in 10 Sep Morning

Users Affected	Some students, alumni and project accounts with email address xxx@link.cuhk.edu.hk
Start Time	10 Sep 2020 (Thur) 8:05AM
End Time	10 Sep 2020 (Thur) 10:05AM
Cause	ITSC is now investigating the cause with Microsoft.
Service Affected	The affected students found no products or services after logging into https://www.cuhk.edu.hk/o365 an error from Microsoft asking one to contact administrator failure in accessing OneDrive / mailbox via desktop clients or apps Other users who were emailing the affected students received “user not found” message bounced back during the affected period. The service is gradually resumed from 10:05AM.
Status	Resumed