CUHK Login Service Interruption (19 Sep 4:30pm – 5:24pm)
Users Affected
CUHK staff, students and alumni
Start Time
19 Sep 2017 4:30pm
End Time
19 Sep 2017 5:24pm
Cause
Incident
Service Affected
Users could not log in the following services while the login page pops out “Incorrect user ID or password. Type the correct user ID and password, and try again.” during the above period:
Office 365
WiFi SSID CUHK1x
Registration and Attendance System
Library Services
ITSC Service Desk
Blackboard was once switched to be accessed through OnePass login / via MyCUHK (CUSIS & MyStudy).