Failure in Reaching ITSC Website & Using PCs in User Areas / Learning Commons (Resumed) | Information Technology Services Centre, The Chinese University of Hong Kong

Failure in Reaching ITSC Website & Using PCs in User Areas / Learning Commons (Resumed)

Affected Period	13 January 2017 3:00pm – 6:00pm
Users Affected	CUHK staff and students
Current Status	Resolved
Service Affected	Users failed to reach ITSC website (http://www.itsc.cuhk.edu.hk) here and to use PCs in User Area / Learning Commons.
Solution	The service interruption is due to hardware failure. Interim remedies have been applied on 13 January 2017 ITSC website – users have to visit a temporary website until http://www.itsc.cuhk.edu.hk was in service again on 15 January 9:00am PCs in User Areas / Learning Commons – A temporary server has been set up Both services are resumed on 15 Janurary 2017 9:00am
Enquiry	We apologize for any inconvenience caused. For enquiries, please contact ITSC Service Desk.