Online Service Desk Not Available on 14 Nov 2020 (00:00 – 10:00)

Users Affected	CUHK staff, students or guests who use online service desk to contact ITSC
Start Time	14 Nov 2020 00:00
End Time	14 Nov 2020 10:00
Cause	System Upgrade
Service Affected	If users go to ITSC online Service Desk (http://servicedesk.itsc.cuhk.edu.hk) during the above period, they will be re-directed to the online submission form at https://cai.itsc.cuhk.edu.hk/servicedesk/guest/ to leave messages to ITSC without login unable to log into ITSC online Service Desk to trace their previous conversation with ITSC staff
Status	Scheduled