SMS Gateway Maintenance on 30 Mar | 香港中文大學資訊科技服務處

SMS Gateway Maintenance on 30 Mar

Users Affected	Users of SMS Gateway (https://sms-gateway.itsc.cuhk.edu.hk/)
Start Time	30 Mar 2020 (Mon) 8:45AM
End Time	30 Mar 2020 (Mon) 5:30PM
Cause	ITSC was informed by the related telecommunication service provider, 3HK, on 13 Mar 2020 (Fri) about their change of their SMS Manager Platform by 31 Mar 2020 (Tue). After evaluating the impact to the SMS Gateway, ITSC has to conduct system reconfiguration and data import to cope with the telecom’s change.
Service Affected	The following service was unavailable SMS Gateway Portal (https://sms-gateway.itsc.cuhk.edu.hk/) and its related functions i.e. Immediate SMS dispatch and report generation SMS dispatch pre-scheduled during the maintenance period The above end time is estimated as 6 Apr before. The service is resumed earlier on 30 Mar once ITSC completes the system work and check. Separate notifications are sent to the affected users.
Status	Scheduled
Enquiry	aims@cuhk.edu.hk or ITSC Service Desk 3943 8845 during office hours https://servicedesk.itsc.cuhk.edu.hk