(Resumed)@Link / Student Office 365 Service Interruption on 6 Apr 4:40PM
Users Affected
CUHK students, alumni and users who have xxxx@link.cuhk.edu.hk
Start Time
6 Apr 2018 (Fri) 4:40PM
End Time
6 Apr 2018 (Fri) 7:55pm
Cause
According to Microsoft preliminary report, a subset of Microsoft infrastructure that handles authentication requests became degraded, causing Office 365 users mainly in East Asia and Europes failed to sign in .
Service Affected
Students or users with login ID xxxxx@link.cuhk.edu.hk found unavailable to log into Office 365 services via web browsers, mobile app or desktop clients.