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Knowledge Base
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guide 用戶指南
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User Guides

1. User Document

Quick Guide for Newcomers
  1. Quick Guide for New Staff
  2. Quick Guide for New Students
Office 365 Mail
Clients / Usage DUO 2FA Enrolled Users
Web Browser (http://www.cuhk.edu.hk/o365) Outlook Web Access (OWA)
Change Display Language / Time Zone
Windows Outlook 2016
MacOS Outlook 2016 for Mac
Native Mail Client (MacOS 10.14 or above)
iOS Outlook App (iOS 12 or above)
Native Mail Client (iOS 12 or above)
Outlook App for iPad (iOS 12 or above)
Android Outlook App (Android 6 or above)
Gmail Not Applicable
Other Email Clients Not Applicable
Auto-forwarding Auto-forwarding Emails to Your Personal Mailbox
2FA
  1. Self-Service User Enrollment & Device Registration via Duo 2FA Self-Service User Portal
  2. Self-Generate & Use of Bypass Code via Duo 2FA Self-Service User Portal
  3. Windows clients login
On-campus WiFi
SSID / WiFi Name Connection Guide
CUHK
CUHKa
CUHK1x
For eduroam / CSL / Y5ZONE, please visit Off-campus WiFi.
VPN (Virtual Private Network)
CUHK VPN SSL VPN
Windows English / Chinese English
Mac English / Chinese English
Android English / Chinese English
iOS English / Chinese English

2. Video

Orientation Video

ITSC Orientation Video NEW!

2FA
  1. Self-Generate & Use of Bypass Code via Duo 2FA Self-Service User Portal
  2. Login MyCUHK with 2FA (applicable for staff accounts)
  3. Use O365 / @Link Mail through Web Access for DUO 2FA Enrolled Users
VPN (Virtual Private Network)
  1. DUO 2FA enrolled Users
    1. CUHK VPN: Windows / Mac
    2. SSL VPN: Windows / Mac
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