Changing / Retrieving Password, Email Alias & O365 Profile Not Available (Resumed)

Users Affected	CUHK staff, students and alumni
Start Time	25 Oct 2017 10:30am
End Time	25 Oct 2017 12:15pm
Cause	Unstable servers
Service Affected	Users find the following service(s) unavailable during the above period: Changing Email Alias at http://cai.itsc.cuhk.edu.hk/alias Changing OnePass password at http://cai.itsc.cuhk.edu.hk/chgpwd Student Computing Accounts Collection System – SCACS (http://cai.itsc.cuhk.edu.hk/) Resetting OnePass password through Service Desk in 1/F, Pi Chiu Building and 6/F, WMY Building Office 365 Staff Profile Update at https://cloud.itsc.cuhk.edu.hk/adprofileupdate/login.aspx Changing / resetting alumni password Lifelong Email Service Opt-in for alumni (@Link)
Status	The above services have been resumed.