(Resumed) IP Phone System Maintenance on 28-29 Mar 2020
Users Affected
IP Phone Users
Start Time
28 Mar 2020 (Sat) 10:00PM
End Time
29 Mar 2020 (Sun) 1:00PM (Extended)
Cause
Maintenance of IP Phone Systems
Service Affected
The following services have TWO 15-min interruptions, due to IP phone reboot, during the above period:
IP Phone in office
Network connection to the internet via IP Phone
Call forwarding service of IP Phone is still available during the course of work.
If your office PC is wired from IP Phone to connect to the internet,
You are recommended to turn off your office PCs over the weekends;
Please avoid access your office PC in office or remotely during the maintenance
Sorry for any inconvenience caused.
Status
Scheduled
Remark
The maintenance has been completed.
Several old model IP Phone sets need to be manually reset to resume their call functions. The reset will take about 10-15 minutes to complete and will be handled by Departmental IP Phone Administrators or ITSC IPT support.