Password & Email Alias Changing Service Not Available (3:50pm 14 Sep)

Users Affected	CUHK staff and students
Start Time	14 Sep 2017 03:50pm
End Time	14 Sep 2017 04:30pm
Cause	Incident
Service Affected	Users find the following service(s) unavailable during the above period: Change Email Alias at http://cai.itsc.cuhk.edu.hk/alias Change OnePass password at http://cai.itsc.cuhk.edu.hk/chgpwd Reset OnePass password through Service Desk in 1/F, Pi Chiu Building and 6/F, WMY Building
Status	All the above services have been resumed.