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忘記密碼
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使用校外 WiFi
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(+852) 39438845
網上服務台
Knowledge Base
用戶培訓
用戶指南
網頁登入指南
ITSC User Satisfaction and Needs Survey 2021
Closing of User Area on 26 Mar 2021 (2:00PM – 6:00PM)
Phishing Alert: Follow Up Email Immediately
SPSS and AMOS License Server Maintenance for Application Upgrade on 25 Apr
Phishing Alert: Team Meeting (March)
Check Today Service Status
More >
網頁指南
对不起,此内容只适用于
美式英文
。
私隱條例
免責聲明
資訊科技政策
Bulk Email Policy (Drafted)
Policy for Email Group in Office 365 (Drafted)
Personal Information Collection (PIC) Statement
Guideline for Energy Saving on Computer Equipment
User-Specific Activity Data Retrieval and Release Procedure
Policies and Guidelines for Assignment and Creation of Internet Domain Names under .cuhk.edu.hk and .cuhk.hk
Extend of Win XP / 2003 Restriction Policy to Cover Win 7 and Win Server 2008
University IT Policies
Decommissioning of In-house Computer Equipment Maintenance Service (IMS)
No Policy for Network Provisioning and Implementation Model in Student Hostels
Policies – Provide/Administrate Shared Computers to Campus Network
ITSC Policy for Web Hosting Service
Mailman Mailing Lists – Acceptable Use Policies and Guidelines
General Guidelines for Deployment of Network Address Translation (NAT) in CUHK Campus Network
Unsolicited Electronic Messages Ordinance (UEMO)
Information Technology Staff Handbook
WiFi Network Use Policy for General Users
Risks in Peer-to-peer File Sharing
University WiFi Policy
Wired Network Use Policy for General Users
University Policy on Sharing Large Computer Equipment
Privacy Policy Statement (PPS)
Computer Network – Policies & Guidelines on Access and Usage
Computer Laboratory – Conditions of Use
Guideline for Proper Selection of E-mail Alias of CUHK Email Address
Guidelines for Compliance on the Use of Computer Software
Guidelines on Handling Software Licenses in Copyright Ordinance
Guidelines for Effective Software Management
Immediate Actions for Computer Software Compliance
資訊安全政策
2FA Policy for All University Accounts
Security Policy for Handling Personal Data
Windows Server 2003 Support Ends on 14 Jul 2015
Consultation for “2FA Plan for all Staff and Students”
Policy of Mock Phishing Assessment (2019-21)
Mock Phishing Exercise to Increase User Awareness on Phishing Attack
Information Security Incident Report Policy
Reminder: Windows XP SP3 and Office 2003 Support Ends on 8 April 2014
Firewall Policy
Revise OnePass Password Expiry Policy from 400-day Expiry to Annual Expiry
Security Checklist in Selecting Public Cloud Service Provider
OnePass (CWEM) Password Policy
Policy on Minimum Security Standard for Web Applications
Minimum Security Standards in Procuring Public Cloud Service
Policy to Enforce 2FA Protection for Users’ Accounts that have been Compromised
Policy to enforce Tier 0
Data Classification and Data Governance Policy
Data Encryption for Endpoint Security
Standard Email Address for Staff
Standard Display Name for Microsoft 365
用戶培訓
MIP for Data Protection – LAN Admin
登入指南
CUHK Login常見問題
保護信息安全指引
Guidelines on Firewall to mitigate DDoS attack
Remote Work Environment for Office Computers
DO and DON’T of Online Meeting Security
Security Tips for Working from Home (WFH)
Guidelines on Setup of SFTP
Ransomware Variants: “SamSam”
Information Security Glossary
Ransomware Variants: Locky & Others
Security Guidelines for Using CU Link Card
Good Practices in Using Internet
Computer Security Tips While Traveling Abroad
Ransomware Variants: “WannaCry” – Kidnapping You from Far
Ransomware Variants – Kidnapping You from Far
Guidelines to Disable Macros for MS Office Files
Guidelines for Data Protection
Use Encryption to Protect Confidential Data
Turn off Unnecessary Wireless Connections
Activate Password to Protect Unattended Computing Devices
Backup Important Data and Test Backup Regularly
Beware of Suspicious Emails
Good Practices for Computing Assets Inventory Record Keeping
Best Practices on Using Cloud Storage Services
Best Practices on Sending Bulk Emails
Security Baseline for Windows Server 2016, 2012R2 and 2008R2
Guidelines to Safeguard Your Password
Security Baseline for Windows 7 and 10 Clients
Ransomware Variants: “Petya” – Kidnapping You from Far
Guidelines for Securely Removing Data & Disposing Storage Device
Good Practices of Audit Logging
Ransomware Variants: “Petya”
Guidelines for Securing Domain Controllers
CPU Multiple Vulnerabilities (aka Meltdown and Spectre)
Ransomware Variants: “BadRabbit”
Ransomware Variant: “WannaCry / DoublePulsar”
Good Practices of Managing Accounts and Passwords
Stay Alert & Action for CPU Multiple Vulnerabilities (aka Meltdown and Spectre)
F5 Vulnerabilities in BIG-IP and BIG-IQ products
Intel CPU Multiple Vulnerabilities (aka L1TF / Foreshadow)
Indicators of Compromise (IOC) Associated with WannaCry Ransomware
Guidelines for Printer Protection and Security Hardening
Good Practices for Change Records Keeping
Good Practices of Network Firewall System
Good Practices of Cisco Switch
Security Tips while Using Wi-Fi Network
Good Practices of Business Continuity Management
Good Practices for Session Timeout for Web Application
Guidelines for Server Protection and Security Hardening
Be Alert to the Email Attachment You Received
Security Tips while Using Smart Phones and Tablets
Guidelines to Secure USB Devices
Keep your Data out of Hackers’ Reach!
Stay Alert to Prevent Data Leakage
Guidelines of Creating An Online Form
Guidelines for Securely Managing Mobile / Removable Devices
檢查系統狀態指南
Guidelines for Securely Configuring your Computers
Know More about Foxy
Enable Firewall Feature in Windows 7
Do Not Grant Administrative Right for Common User Account in Windows System
常見問題
Checklist for Leaving Staff
新教職員指南
準畢業生的清單
新生指南
IT培訓
ITSC 迎新影片
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有關資訊科技服務處 (ITSC)
COVID-19 Central IT Resources
聯絡我們
用戶區及學習共享空間開放時間: 2020 – 2021
Opening Hours of Learning Commons & User Areas 2019 – 2020
Opening Hours of Learning Commons & User Areas 2017 – 2018
2018至19年度服務時間 (英)
Vision and Mission
基本及收費服務
Charges of Fee-charging ITSC Services (2020-21)
Charges of Fee-charging ITSC Services (2019-20)
Charges of Fee-charging ITSC Services (2017-18)
2018至19年度收費表 (英)
所有服務
University Administrative Systems
CUSIS
FAQs of CUSIS Upgrade 2020
CUPIS
CU Financial System
帳戶與登錄
University Active Directory (AD) Service
訪客帳戶
學生組織帳戶
中大通
訪客通
MyCUHK
校友帳戶
部門/項目帳戶
職員/學生帳戶
Information Security
IT Policies: Information Security Policies
DUO 雙重驗證 (2FA)
Access Office 365 services with 2FA
Login MyCUHK with 2FA (applicable for staff accounts)
2FA Self-Service User Enrollment & Device Registration
Self-Generate Bypass Code via Duo 2FA Self-Service User Portal
資料隱私與保障
安全漏洞評估系統 (VAS) (只限中大VPN/大學網絡瀏覽)
FAQs on Vulnerability Assessment System (VAS)
網絡應用程式安全漏洞評估
資訊安全事故處理
資料隱私與保障
資料隱私與保障
Certificate Authority
中央網絡閉路電視
Information Security Best Practices
釣魚郵件/虛假網站警示
釣魚(假冒)郵件模擬演習
Mock Phishing Exercise (2019-21) – Alert Message
Mock Phishing Exercise (2019-21) – Alert Message
Mock Phishing Exercise (2019-21) – Alert Message
Mock Phishing Exercise (2019-21) – Alert Message
Mock Phishing Exercise (2019-21) – Online Quiz
Central Door Access Control System
Office 365 新式驗證
電腦防毒軟件
下載/更新卡巴斯基防毒軟件
Kaspersky Anti-Virus – License Agreement
資訊安全諮詢服務
中央認證及目錄服務
Guidelines for OnePass Login Integration (CUHK Login via ADFS)
Integration with OnePass on Other Servers (CUHK Login via ADFS)
Integration with OnePass on Linux (CUHK Login via ADFS)
Integration with OnePass on Windows (CUHK Login via ADFS)
Guidelines for OnePass Login (CUHK Login via ADFS) – FAQs
Using OnePass Service (CUHK Login via ADFS)
CADS – Registered IT Systems
Microsoft Information Protection (MIP)
Teaching, Learning and Research
At-home Use of Adobe Creative Cloud until 6 Jul 2020
雲端會議方案 – Zoom
Camtasia Site License Program
Optical Mark Reading (OMR) Service
Optical Mark Reading (OMR) Service – Booking Schedule
Teaching and Learning Video System – Panopto
AWS Educate
Courseware Development
Learning Management System (LMS) – Blackboard
Research Computing
eLearning Support and Consultation
Procurement Support
Computer Equipment Acquisition (Staff only)
Computer Equipment Tenders (Staff only)
Supplier List (Staff only)
University Software Standards
Executive Summary – Adopting Software Standards in the University
WinSCP
PuTTY
Campus-wide Software
SPSS Campus-wide License
MATLAB and Simulink
Q9 Chinese Input Programme
Winrar
Microsoft Campus Agreement
Discounted Software
Server Certificate
Generate the Certificate Signing Request (CSR)
Microsoft Products and Services Agreement License Program (MPSA)(via Campus Network or CUHK / SSL VPN)
Adobe (via Campus Network or CUHK / SSL VPN)
SPSS
SAS Campus Site License
PCtex
Mathematica
Desktop Support and Management
Windows Virtual Desktop Service (WVD)
Virtual Desktop for PAW Service
ITSC eServices
WiFi and Network
SSL VPN Service
Connect to CUHK SSL VPN on Mac
Connect to CUHK SSL VPN on Windows
Central WiFi Service
學生宿舍網絡
FAQs – ResNet
Best Practices for Accessing Campus Network at Student Hostels
ResNet (Student Hostel Network) coverage
Campus Backbone Network
IPv6 Development in CUHK
Feature: Connection to International Research & Education (R&E) Networks
Ways for CUHK Staff & Students to Connect to CUHK Campus Network and the Internet
Restricted VPN (Non-CUHK Users)
中大虛擬私人網絡 (VPN)
Connect to CUHK VPN on Windows for non-2FA users
Connect to CUHK VPN on Mac for non-2FA users
Connect to CUHK VPN on Windows for 2FA users
Connect to CUHK VPN on Mac for 2FA users
Suspension of Access to the Campus Network
校內 WiFi
Best Practices for Accessing Wi-Fi Service
Application for CUguest WiFi Service
CUHK On-campus WiFi Coverage
ClassNet (Classroom Network)
ClassNet (Classroom Network) Coverage
校外WiFi
Phone and Mobile
CUHK Mobile App Store
CUHK Mobile
IP Phone and Data Port
FAQs on IP Phone
University Administrative System
Web, Server and Data
CUHK Web Server
CMS Cloud – Web Development & Hosting
University Data Centre
ITSC Data Centre Policy
Virtual Machine Hosting
Domain Name Service
System OS Management
Co-location
Business Applications
E-Newsletter
Online Payment Solution
Registration and Attendance System
MyCUForm
CU WebForm
CU WebForm
IT Facilities
Computing Facilities for Special Education Needs (SEN)
RemoteApp for Accessing University Software Remotely
學習共享空間
伍何曼原樓學習共享空間內的小組研討室使用指南
學習共享空間/用戶區中的自助列印服務
Training Rooms
Seating Plans during COVID19
Training Room Bookings
Support Online Teaching in Training Rooms (For teaching staff and course coordinators)
User Areas
Discussion Room in User Areas
Software in User Areas (1/F Pi Chiu Building) & Learning Commons
用戶區電腦
Service Desk & Training
User Training
User Guides
Service Desk
Email, Messaging and Collaboration
Microsoft Teams
Microsoft Teams – Security
Microsoft Teams – FAQ
Individual Mass Mail
Individual Mass Mail from ITSC – Year 2018
SharePoint Online
SMS Gateway
每週電郵摘要 (英)
OneDrive for Business
@Link Email
Microsoft 365 Mail
Office 365 Protection Solution
FAQs – Microsoft 365 Mail
Microsoft 365 Apps
Mailserv SMTP Server
Mailing List
Email for Retiree
User Consultation & Feedback
Student User Consultation Committee
Student User Consultation Committee – 2019 / 2020 Members
Student User Consultation Committee – 2020 / 2021 Members
Student User Consultation Committee – Agenda & Minutes
Student User Consultation Committee – Summary of 1st (2018) Meeting
Student User Consultation Committee – Summary of 1st (2017) Meeting
Student User Consultation Committee – Summary of 3rd (2016) Meeting
Student User Consultation Committee – 2017 / 2018 Members
Student User Consultation Committee – 2016 / 2017 Members
Student User Consultation Committee – 2018 / 2019 Members
IT Coordinator Group
ITCG – List of Research Institutes and Centres
Departmental LAN Admin Technical Support
ResNet (Student Hostel Network) Upgrade
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