When departments want to host their applications in ITSC VM platform and need help in supporting and managing server operating system, they can apply for OS Management Service via ITSC Service Desk. Departments or their appointed vendors shall provide instruction and details for application setup and configuration.
Scope of OS Management Service:
OS Supported: Windows Server 2019 / CentOS 8 / Red Hat Enterprise Linux 8
Services include:
OS installation and basic configuration
Application installation and basic configuration
Patches management
Basic firewall setup and management
Server / OS monitoring
Server operating system (OS) or database management by departments or their appointed vendors
When departments (or their appointed vendors) want to host their applications and take up the server operating system (OS) or database management, they can simply apply for our Special Virtual Machine (VM) at https://paper.itsc.cuhk.edu.hk/dvp.
This VM platform is a private cloud service which offers a VM with firewall protection, in monthly subscription basis, to provide flexibility for departments to acquire their own virtual machines instantly and to eliminate long acquisition process for physical machine.