Mailing List

A mailing list is a single email address that points to a number of email addresses. An email sent to a mailing list will be automatically forwarded to members who subscribe the list.

With this service, you could create, manage or subscribe to a mailing list to ease some frequent email communication with your colleagues/ members.

Available to

Departments & Registered student organizations in the University

Service Charge and Application

Free; application required (Refer to 1. List Application & Renewal)

Access to Service

Mailing List Administrators Page: https://listserv.cuhk.edu.hk

Service Availability

7 X 24; except maintenance period

1. List Application & Renewal

Person Responsible: Department head / Department coordinator / Student organization chairperson
Application Procedures: Complete the online application form
Result Notification: A notification email to department head / department coordinator / student organization chairperson within 3 working days

2. Guidelines of Use

You must follow the guides here while managing or using the service to protect your mailing lists and avoid email loops:

To manage your list,As a list administrators, you should

NOT include non-CUHK email address(es) as list administrators / moderators.
ONLY include CUHK staff email address(es), i.e. xxx@cuhk.edu.hk, as list administrators / moderators if the list is for department use.
NOT include your mailing list, i.e. xxx@listserv.cuhk.edu.hk, as a non-member or member
remove the mailing list when it is no longer in use
review your mailing list(s) regularly. ITSC reserves the right to close any unattended mailing list(s) with no activities detected for over 2 years.

To send emails, you should

Put your mailing list , i.e. xxx@listserv.cuhk.edu.hk, into bcc field;
NOT use your mailing list as the sender, i.e. xxx@listserv.cuhk.edu.hk
Have your email size under 5MB in total

Please read Mailman Mailing Lists – Acceptable Use Policies and Guidelines to understand the right and responsibility.

3. Using Mailing List

In a mailing list, there are 3 types of roles with functions as below:

Role	Responsibilities	User Guide (via CUHK Login)
List Administrator / Owner	The manager of the list who can Have ultimate control over all parameters Approve / Manage / View membership and delegate one’s role in the mailing list Control messages to be sent to the mailing list and authorize members / non-members to send emails to the mailing list	General Options Function of List Administrator
Moderator	The delegate who can control messages to be sent to the mailing list and authorize members / non-members to send emails to the mailing list	General Options Function of List Moderator
Member	The subscriber who can Receive messages sent to the mailing list Unsubscribe a list