Lai, John Hon-weng

Biography

Dr. John Lai received his PhD from School of Management, University of New South Wales (UNSW), Australia. He is currently the Director of Master of Science in Management programme, Director of Integrated BBA Dual Degree Programme, and Assistant Dean (Undergraduate Studies) of The Chinese University of Hong Kong (CUHK) Business School. He previously served as the Director of Global Business Programmes – Global Business Studies (GBS) and International Business & Chinese Enterprise (IBCE) at CUHK. His research interests are innovation in services, networks, and knowledge transfer. He is the recipient of the 2018 University Education Award, twice recipient of the Vice-Chancellor Exemplary Teaching Award in 2014 and 2010, Faculty Outstanding Teaching Award, CUHK Business School (2014, 2011, and 2009), Faculty Teaching Merit Award (2015-2017), CUHK; and Teaching Excellence Award (2004/2005), City University of Hong Kong.

Teaching Areas

International Business
Management
Issues in Asian Business
Asian Business

Research Interests

Knowledge Transfer
Service Innovation

• Publications & Working Papers
  • John H. W. Lai, Steven S. Lui, and Eric W. K. Tsang (2015), “Intrafirm Knowledge Transfer and Employee Innovative Behaviour: The Role of Total and Balanced Knowledge Flows,” Journal of Product Innovation Management.
  • John H. W. Lai, Steven S. Lui, and Alice Hon (2014), “Does Standardized Service Fit All? Novel Service Encounters in Frontline Employee-Customer Interface,” International Journal of Contemporary Hospitality Management, 26(8), 1341-1363.
  • Derek C. Man, Steven S. Lui, and John H. W. Lai (2010), “New Product Development for a Food and Beverage Company: A Showcase of Evidence-based Management,” Knowledge and Process Management, 17(2), 1-8.
  • John Garrick, Andrew Chan, and John H. W. Lai (2004), “University-industry Partnerships: Implications for Industrial Training, Opportunities for New Knowledge,” Journal of European Industrial Training, 28(2/3/4), 329-338.

• Awards & Honours
  • University Education Award, The Chinese University of Hong Kong, 2018
  • Faculty Teaching Merit Award, CUHK Business School, The Chinese University of Hong Kong, 2014-2015
  • Vice-Chancellor’s Exemplary Teaching Award, The Chinese University of Hong Kong, 2014
  • Faculty Outstanding Teaching Award, CUHK Business School, The Chinese University of Hong Kong, 2013-2014
  • Faculty Outstanding Teaching Award, CUHK Business School, The Chinese University of Hong Kong, 2010-2011
  • Vice-Chancellor’s Exemplary Teaching Award, The Chinese University of Hong Kong, 2010
  • Faculty Outstanding Teaching Award, CUHK Business School, The Chinese University of Hong Kong, 2009
  • Teaching Excellence Award (TEA), City University of Hong Kong, 2005
  • BBA First Year Tutorial Instruction Award, Faculty of Business, City University of Hong Kong, 2004