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THE CHINESE UNIVERSITY OF HONG KONG

Registration and Examinations Section

Application for Hardcopy Version Transcript of Academic Record

1. Applicants may apply for “Official Copy” and “Student Copy” of transcript. “Official Copy” is to be sent directly to the institutions or prospective employers. Applicants should apply for a “Student Copy” if the transcript is for personal use/retention. Applicants may also specify the purpose of application in the Online Application System.

   Transcripts in Chinese version (only applicable to applicants who graduated in 2011 and thereafter) are available. However, applicants MUST notify our Section by email (This email address is being protected from spambots. You need JavaScript enabled to view it.) within the first day of submitting the application of this special requirement. Longer processing time is required.

   If the applicants need to include with the transcript specified form from the university / institution to be completed by the University, they should bring the form to our Section for further inclusion, preferably in person, BEFORE submission of the application in the Online Application System. Besides, some universities may request for completed transcripts to be enclosed in sealed envelope and return back to the applicants, applicants should inform our Section before submitting the application. For applicants with these special requests, they should submit the application in person, preferably at our office.

   
   
   
2. Fee Schedule:
   
   

   Fee per single copy, including postage of local or ordinary air mail is HK$40 (e.g. if you apply for 2 copies of transcript, the payment should be HK$80). If you require registered mail services, please add an additional charge of HK$15.5.

   
   
   
3. Despatch Hardcopy Transcript by Postal Delivery:
   
   

   Applications MUST be submitted via the Online Application System on RES homepage. Click the link below to apply for the type of transcript.

   • Official Copy of Transcript

     Please indicate CLEARLY the name of the university / institution, the mailing address and the purpose of the application in the Online Application System. Otherwise, the application may take longer time to be processed since clarification is required.

   • Student Copy of Transcript

     Student Copy is for self-retention / record purpose. The content is identical to the Official Copy and only "Student Copy" is marked on the printed document.

Note:

1. Once the applications have been completed, applicants are not allowed to change or cancel their applications (see point 4b below). They should submit the application again if there are any changes in their applications.

2. Our Section accepts no responsibility for any loss or delay in delivery of the documents due to unforeseeable / technical problems.





4. Processing Time:
   
   

   1. Normal processing time is 3-5 working days. Some applications may need longer processing time if student records of the applicants were not yet computerized during their period of study.

   2. Please enquire application progress using the function “Enquire Application Progress” under our homepage. The system will mark “Application Completed” if processing has been finished.

   
   
   
5. Enquiries:
   
   

   Address:	Registration and Examinations Section 10/F Yasumoto International Academic Park Shatin, New Territories Hong Kong
   Tel.:	852-3943 9888
   Email address:	This email address is being protected from spambots. You need JavaScript enabled to view it.

   
   
   

9 March 2021

THE CHINESE UNIVERSITY OF HONG KONG

Registration and Examinations Section

Application for e-Copy Transcript of Academic Record

1. Applicants may apply for “Official Copy” and “Student Copy” of transcript. “Official Copy” is to be sent directly by e-mail to the institutions or prospective employers. Please indicate CLEARLY the email address, the name of the university / institution and the purpose of the application. Applicants must check on their own very carefully whether the recipient accepts e-Copy transcript. If the applicants indicate their own email address, the completed e-Copy transcript will be provided with "Student Copy" marked onto it. If the applicants need to include with the transcript specified form from the university / institution to be completed by the University, they should upload together with the application during submission for further inclusion.

   Applicants should apply for a “Student Copy” if the transcript is for personal use/retention. They need to download the PDF document from this System when the application is completed and print the copy on their own for self-retention purpose. Current students may also consider downloading the unofficial transcript under CUSIS if deemed appropriate.

   Transcripts in Chinese version (only applicable to applicants who graduated in 2011 and thereafter) are available. However, applicants MUST notify our Section by email (This email address is being protected from spambots. You need JavaScript enabled to view it.) within the first day of submitting the application of this special requirement. Longer processing time is required.

    

    

2. Fee Schedule:
   
   

   Fee per single copy is HK$40. 

   
   
   

3. Despatch / Collect e-Copy Transcript:

   • For Current Students

     Applications MUST be submitted using the function "e-Copy Transcript Application" on "Applications" of CUSIS after login MyCUHK (https://portal.cuhk.edu.hk).

   • For Graduates

     Applications MUST be submitted using the function e-Copy Transcript Application on "My Page" after login MyCUHK (https://portal.cuhk.edu.hk). Graduates need to use Alumni ID and MyCUHK password to login MyCUHK. Please refer to the homepage of Alumni Affairs Office for information (https://alumni.cuhk.edu.hk/en/mycuhk).

     Please refer to System Walkthrough for application details. No hardcopy version of the transcript will be provided if applicants apply for e-Copy transcript. If hardcopy version is needed, applicants should apply for hardcopy version transcript on RES homepage.

   • Due to system limitation for access to the portal, associate students / students who have NOT completed their studies at the University should request e-Copy transcript by sending e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

Note:

1. Once the applications have been completed, applicants are not allowed to change or cancel their applications (see point 4b below). They should submit the application again if there are any changes in their applications.

2. Our Section accepts no responsibility for any loss or delay in delivery of the documents due to unforeseeable / technical problems.

4. Processing Time:
   
   

   1. Normal processing time is 3-5 working days. Some applications may need longer processing time if student records of the applicants were not yet computerized during their period of study.

   2. Please enquire application progress using the function “View Application Progress” of "e-Copy Transcript Application" under MyCUHK. The system will mark “Application Completed” if the transcript has been sent by e-mail / prepared for self-download.





5. Enquiries:

   Address:	Registration and Examinations Section 10/F Yasumoto International Academic Park Shatin, New Territories Hong Kong
   Tel.:	852-3943 9888
   Email address:	This email address is being protected from spambots. You need JavaScript enabled to view it.

   
   
   

9 March 2021

1. What is the difference between Official Copy and Student Copy of the Transcript of Academic Record?

   Applicants may apply for “Official Copy” and “Student Copy” of transcript. “Official Copy” is to be sent directly to the institutions or prospective employers. Applicants should apply for a “Student Copy” if the transcript is for personal use/retention.

     

2. May I request a letter certifying the medium of instruction at the University is in English?

   As CUHK is a bilingual university, the certification letter will certify, in general, that courses were taught in English and/or Chinese (except cases on the contrary). Please contact our Section by email (This email address is being protected from spambots. You need JavaScript enabled to view it.) if applicants need to provide certification for specific purposes. Such requests can only be dealt on a factual basis and will need longer processing time.

    

3. I have to insert documents together with my applications and I need to put the transcripts in sealed envelopes, what should I do?

   If the applicants need to include with the specified form from the university / institution to be completed by our University, they should bring the form to our Section for further inclusion, immediately after the submission of the application for hardcopy transcript in the Online Application System under RES. Besides, some universities may request for completed hardcopy transcript to be enclosed in sealed envelope and return back to the applicants, and applicants should inform our Section before submitting the application. For applicants with these special requests, they should submit the application in person, preferably at our office.

   For application for e-Copy transcript, the applicants should upload the specified form from the university / institution to be completed by our University together with their application during submission through MyCUHK for further inclusion with the completed transcript.

    

4. May I request the copy of document sent by e-mail?

   Applicants may request for sending the completed document by e-mail in the format of scanned document. For e-Copy transcript (Official Copy), it will be sent as a PDF file by e-mail. Please indicate CLEARLY the email address, the name of the university / institution and the purpose of the application. Applicants must check on their own very carefully whether the recipient accepts the document as an email attachment. If the applicants indicate their own email address for e-Copy transcript, the completed transcript will be provided with “Student Copy” marked onto it.

   If e-Copy transcript (Student Copy) is requested, the applicants need to download the copy from MyCUHK when the application is completed and print the copy on their own for self-retention purpose. Applicants may also consider downloading the unofficial transcript under CUSIS if deemed appropriate.

    

5. Can I cancel my application after submission?

   Once the applications have been completed, applicants are not allowed to change or cancel their applications. They should submit the application again if there are any changes in their applications. Please enquire application progress by using the function “Enquire Application Progress” on RES homepage, or for e-Copy transcript, check “View Application Status” in “e-Copy Transcript Application” function under MyCUHK. The system will mark “Completed” if processing has been finished.

    

6. May I request for collection of the documents in person?

   During the COVID-19 outbreak, it may not be advisable to collect the documents in person at our counter. Please choose to receive the documents either by mail or by e-mail or downloading from MyCUHK (for e-Copy transcript (Student Copy)).